right...
I know im really going to pi$$ all you guys off, but i think this is a fantastic policy.
1. chainsaws need to be pre delivered. we know what we are doing (well some of us...), but what about everyone else? stihl, dolmar, husky, whatever... if a consumer buys one online and doesnt know how to PD, then it seizes because of a loose muffler etc, from that day on he will always think ..."i had a dolmar / stihl / husky once, what a peice of $hit... lasted 10 minutes..." And where does the consumer go for basic training? An accident waiting to happen. Refer to the stupid video thread.
2. it establishes a relationship with the local dealer. if someone buys a saw online and brings it to me for a warranty repair, i would tell them no warranty as it was not PD'd by an authorised dealer. take it back to where you bought it and see if they will refund you.
3. it evens the playing field. most online sellers invest bu66er all in workshop / service / showroom / store frontage etc. Box in box out. so the local dealer who buys the tools and invests in training / mechanics loses a sale because the online seller has low overheads.
i could go on, but i have wound you all up enough for now...