cuinrearview
Red saw lover
I've tried to be quiet. I commented on his poll before he got the saw. Also I'm not really a Stihl "guy".
Low compression on my new Stihl MS362
- Thread starter James Sawyer
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cuinrearview
Red saw lover
It's a public message board.
So he can send this link to stihl and they can see they are getting a bad rep!
No but they could if sent a link through Google as in a Google search on a subject it would come up. Very doubtful they would bother though as I have often spoke of this site while at the dealer and they had no interest in looking in to it.
cuinrearview
Red saw lover
Yah, if they see it that way.
Wouldn`t hurt to try but in general they think we are a group of fanatics. They already have accomplices that scan/read this site, there are robots on here that search for key words but its really set up for sales and not for resolutions.
X 66 Stang347 X
ArboristSite Operative
Yes the one I checked and a 261 had 155psi. This was the 10mm tester used on the 362. And the build date is 10/18.
OP I just called my Stihl dealer talked about your problem . There is a 7 day satisfaction period in which you can return the power head! Now they are going to play the low compression you broke it with ethanol card at that point! Your comeback is well since you people said that there is nothing wrong with the saw or the compression take it back. If you would just pull the muffler maybe we can just get you running with a piston and a ball hone if all fails! Also c all Stihl!
I really don`t think he should pull the muffler just yet, make the shop do it first. If the dealer sees the screws have been out they can ujse that as ammunition not to dig any further, the dam saw is just so new than any lil thing they can see is another nail in the OP`s coffin.
Yes the one I checked and a 261 had 155psi. This was the 10mm tester used on the 362. And the build date is 10/18.
Thank you Sir for doing this service. Not many of us has a new saw to run a comp test on and your test is right where a new saw should be.
After reading through all the posts on this thread, I’m suspecting a broken or “ soft “ ring, the dealer should at least pull the top end down and get to the bottom of it. Satisfaction should be their # 1 concern, if not, then they’re not a reputable dealer! Just my humble opinion.
They tend to think more of their bottom line these days, if they did any work to the saw that is not covered by warranty then they don`t get paid for just looking. I realize it takes up their techs time, time is money but looking after a customer is important. It just depends on the dealer about how important just one customer is, since I have been around the saw game a very long time I have seen far too many instances where a customer got poor treatment because he was a one time joe. One place was so bad that if one did not spend $25,000 or more there a year forget about even being talked to.
Guys like you and me would have that sucker pulled down and parts ordered in under an hr., if the dealer did that, they’d have a loyal customer for life and word would get out. Take care of your customers like they’re family, it pays off in the long run. Again, just MHO.
James Sawyer
ArboristSite Operative
Ya... I need to reply to him. I wondering if he's saw is a 10mm plug or the 6mm plug like mine. That how you can tell if its the new design... the smaller spark plug.
James Sawyer
ArboristSite Operative
I just pulled a new 362 off the shelf and it’s got 150psi. Are they using the right 10mm gauge?
X 66 Stang 347 X do you know if that saw you tested has the larger 10mm spark plug or the New Designed smaller 6mm spark plug?
X 66 Stang347 X
ArboristSite Operative
Mines the 10mm. I wasn’t aware there was a 6mm. I’ll look into that and see what I can find.
When was yours built?
If you don’t mind I could use your serial number if I make a call.
X 66 Stang347 X
ArboristSite Operative
Looking on my ipl I see 2 models so far. The bpmr7a plug model 14mm size. And the cmr6h model 10mm size.
X 66 Stang347 X
ArboristSite Operative
Has anyone tried to recalibrate it?
Ya, the new saws are 10mm and the older version was 14mm plugs, there is no 6mm plug saws yet.
I don't think there should be a problem returning or getting replaced a professional grade piece of equipment that does not perform out of the box... The sooner the better!
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