I will check the rope pulley again. Spring hook is ok. I don't let rope snap back. I adjust so it has good spring tension but usually after starting a couple of times the handle onlt retracts part way.If the rope is too long, or the spring is not tight enough the rope can come off the pulley and lose a "wrap", particularly if you let it snap back. Along that line, if the starter housing is cracked or broken or the starter pulley is chipped or badly warped the rope can jump of the pulley and lose a wrap.
Another possibility is the "hook" on the spring is compromised or the starter housing is cracked or broken allowing the hook to slip off the starter housing and let the spring come loose.
Mark
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