max2cam
ArboristSite Guru
On the "winter milling" thread I reported that the muffler on my "refurbished" Solo 690 had come lose and had cracked a muffler flange.
Altho a "refurb" (actually demo) saw, this beast came with a 2-year like-new-saw warranty. Since there is no Solo dealer around here and the warranty is still in effect, I emailed the U.S. Solo distributor directly in Virginia and told them what I would need to put the saw back in first-class running condition (muffler, gasket, and spark screen).
That email went out last Thursday. On Monday morning the BBT rolled in and the parts were delivered to my door without charge. Of course I will do the repair work myself, but that's okay because I do all my own repair work on all my equipment anyway.
I must compliment the Solo distributor people in Viriginia as they treated me very well and delivered the parts right up to my rural doorstep.
Needless to say, I would NOT hesitate to buy another Solo as it is a good German-made quality chainsaw and if you can replace the parts yourself Solo seems to stand behind that warranty and deliver the parts without question.
Altho a "refurb" (actually demo) saw, this beast came with a 2-year like-new-saw warranty. Since there is no Solo dealer around here and the warranty is still in effect, I emailed the U.S. Solo distributor directly in Virginia and told them what I would need to put the saw back in first-class running condition (muffler, gasket, and spark screen).
That email went out last Thursday. On Monday morning the BBT rolled in and the parts were delivered to my door without charge. Of course I will do the repair work myself, but that's okay because I do all my own repair work on all my equipment anyway.
I must compliment the Solo distributor people in Viriginia as they treated me very well and delivered the parts right up to my rural doorstep.
Needless to say, I would NOT hesitate to buy another Solo as it is a good German-made quality chainsaw and if you can replace the parts yourself Solo seems to stand behind that warranty and deliver the parts without question.