Fish
Tree Freak
So what is the problem, eh?
How many Stihl dealerships have you worked at?
You one of the %95,????
How many Stihl dealerships have you worked at?
You one of the %95,????
So what is the problem, eh?
How many Stihl dealerships have you worked at?
You one of the %95,????
I would like to think Im not, and Id like to think that its not 95% but I could be wrong.So what is the problem, eh?
How many Stihl dealerships have you worked at?
You one of the %95,????
Hell Ill send him a new 211 for $700 :msp_rolleyes:Stihl quality= bad may be a bit harsh.I don't say any one brand in particular is better than another,(Except old Macs,they are.) I'm sure they all made a poor decision or 3.I have a 210, I don't know what all they changed when they made it a 211, but my 210 has done fine.With a little muffler mod that I learned to do right here it does even finer.I bought my 210 used and cheap, but I probably would just pick up a woodshark if I was going to buy a saw that size new.
I guess I would be plenty hot if I spent 800 bucks on a saw and broke it right off, but the dealers here would take it back no questions.
Flatie, I'll sell you my ms210 for 400$, that's half what you paid and this one is already modified and proven.I'll even throw in a new chain.It may change your mind on stihl quality.
Well not here, if it takes me a hour to explain what I need to for a customer to be happy with there product or to understand something then I will. If my boss doesnt like it Ill move on. My boss understands its about customer relationships, thats what keeps them coming back. I hate it when I hear these horror storys about how people were treated by there dealer. I wish I could just step in.What is the problem here?
Almost every dealership I have worked for pushes the tech to put the chain on and shut up....
I would tell the customer about the issue, because when he comes back, he needs to know why he now needs a new "chain and sprocket now".....
For a tech to spend @ a half of an hour to explain why the customer's chain needs to be retensioned every other cut, then to go on and explain why he "NOW" needs a new "chain" and sprocket, the day after he just bought a new chain, is an ugliness the owner doesn't want to deal with...
Hell Ill send him a new 211 for $700 :msp_rolleyes:
Ill sell him a 290 for $700Yea, but he already had a new 211 and he didn't like it.This one is already provenAnd redheadwoodshedized is too long and a bit pretentious to boot,but thanks to you guys here I do have it running better than stock.
That's a little bitty saw anyways, go on and get that nice new 290.
Well not here, if it takes me a hour to explain what I need to for a customer to be happy with there product or to understand something then I will. If my boss doesnt like it Ill move on. My boss understands its about customer relationships, thats what keeps them coming back. I hate it when I hear these horror storys about how people were treated by there dealer. I wish I could just step in.
Well not here, if it takes me a hour to explain what I need to for a customer to be happy with there product or to understand something then I will. If my boss doesnt like it Ill move on. My boss understands its about customer relationships, thats what keeps them coming back. I hate it when I hear these horror storys about how people were treated by there dealer. I wish I could just step in.
IMHO, the OP has a right to be upset about this failure. However, I didn't even bother to read past the first post, because of the way it was presented. I'm only posting now due to curiousity about what drove it to be 7 pages long. The OP was nothing less than a short sighted rant. It's pretty obvious that he got a bad saw. I just got a bad 550XP from Husqvarna. Does that make it a bad saw? Hardly! Most of you know that I'm no fan of Stihl homeowner saws. I won't own one. There are better options out there. But, to go off on the brand as the OP did is simply short sighted. Even the homeowner saws fill their roles quite well. If this were a common problem, we of all people would know about it. It's not. Take your saw back and get another one, plain and simple.
Ive been a tech for two years now. I love it, I manage the shop. Im the only tech.You work at a Stihl dealership? How long has he been a dealer? How long have you worked there?
I have only had 1 or 2 dealer jobs that gave me any autonomy or respect......
Ive been a tech for two years now. I love it, I manage the shop. Im the only tech.
You sir are retarded plain and simple. $800 is hardly cheapo. Its not pro but I could go down to bunnings and get me a "cheapo" $250 dollar crap saw.
Go on go back under your lil rock you came from.
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