Mastermind
Work Saw Specialist
why the 5100?
The Zama carbs that they have on them are just crap.
why the 5100?
Yes they are. Add the odd design and a suitable replacement just doesn't exist.The Zama carbs that they have on them are just crap.
Yeah, I'm not brand loyal by any means but this is the second Husky saw that I own and quite possibly the last, all because of lousy dealership response. The same goes for Husky USA headquarters also. They hide behind their dealer network. When you try to find a way to contact them, you always get routed to "Find my Dealer". I'm trying to find a way to get in touch with my area Husky representative, maybe he can find someone local that has the stuff to work on my saw.
That's my pointI know that randy bought 2 newcarbs from me to try and if he still feels this way then theres definitely a good reason for it.
You wanna help see this "dealers won't get the tool or training" nonsense fixed? Take husky corporate to small claims court. They advertise servicing dealers, yet you go to one, your local dealer, and they aren't, can't or won't work on your husky saw, that's fraud. What's cool about small claims is, they can't send a lawyer, but they do have to send somebody official, and if they don't, you win. Your saw cost decent coin, your time is worth something, etc. come up with some figures and sue their azz. That'll wake up up becvause if they know they will lose claiming all these dealers are servicing dealers when they are *not*, it will be a lot cheaper for them to just GIVE the dang tool to the dealers and insist they learn to use it.
I bet a lot of this is bubbas at these dealerships who have brainwashed themselves in advance into thinking they don't "get" computers so no way...dang, it is just a simple tool.
This is 2014, human beings need to "get" computers to some extent, they ain't going away. Especially some place like a dealership selling new jazz. Every other motorized whatever has scary "computers" in it now, so tough noogies on the small engine guys who refuse to get with the program, let them go bankrupt. That's capitalism. If the big corporation can't deal with this, getting their dealers in line, heck with it, let them go bankrupt as well.
All I know is, with an older saw you got a screwdriver, with a newer saw, I would want the tool and software, because..back to this is 2014, you need to deal with tech advances if you want new tech. But at a *minimum* the freeking dealers should be required to have it and know how to use it.
I am rather...low income..., but when I finally had to work on a new enough vehicle that it needed and helped to have an obd reader, I bought one. A DEALER can't get a cheap tool? Screw em, small claims court for advertising full service and not having it. Fraud.
How far is the local USPS?
Was this a suggestion to ship the saw off to have it fixed?
And its a damn shame they don't!Yes they are. Add the odd design and a suitable replacement just doesn't exist.
they have the at tool down to a bit over a $100,any can purchase the tool ,even customers. problem being to get the new software to be able to reload or update the saw takes logging in as a dealer to the Husqvarna site.but you can use the tool for diagnosing problems even without the new software updates.
And this carb has an adjustment like the 550? People keep telling they do.
Yes. Shouldn't cost anymore than a two hour round trip X2 for a local dealer.
I hear what you are saying Terry. However, it seems that the problems are not on saws right out of the box, but developing several months into ownership.
Contact tlandrum. I just ordered one for myself through him.Is there any chance I could get the information on how to order this tool. I'd love to have one and would even take it with me to the dealer and show them how to use it when I took my saw in to them. Heck I'd probably leave it there with them if they seemed to like it.
It can be ordered by any Husqvarna/Jonsered dealer. Buying one as a consumer is pretty much useless as you would not have access to firmware and software updates. Which are essential in the real world.Is there any chance I could get the information on how to order this tool. I'd love to have one and would even take it with me to the dealer and show them how to use it when I took my saw in to them. Heck I'd probably leave it there with them if they seemed to like it.
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