Walter Glover
ArboristSite Guru
OEM $1200
Huztl $400
3:1 cost
Priceless
Huztl $400
3:1 cost
Priceless
Talking selling. Ifn it was me selling i want 400 for it seein it is $300 landed with shipping CdnI think you can buy the Huztl for a little over $200 plus shipping if you don't mind assembling it..
I didn't look at it closely, but I would guess the spring might be too short and not holding tension on the needle or too large diameter and going over the stop.Is the saw out of balance or something?
They redesigned the website livechatAs a follow up to my cracked case half issue.... I went back and forth emailing Huztl answering their questions, it takes a while as it seems to be one question per email and time difference effectively means you get one email per day.
Anyway the end result is Huztl sent me out a replacement case half to replace the bad one which arrived in the post this morning... View attachment 666618
I know some have had issues with their customer service but in this case I really can't fault them.
If time allows I'll have the 372BB back up and running tomorrow
I couldn't agree more Walter!Paul that is great customer service imo
Get er runnin
How long did this process take? I sent them an email about some bad parts I received with my 660 kit. It took 3 days for them to ask for pictures. I sent pictures, 2 days later I got another email asking for more details about the problems. I replied. It's been a week since then and I have not received any response from them.As a follow up to my cracked case half issue.... I went back and forth emailing Huztl answering their questions, it takes a while as it seems to be one question per email and time difference effectively means you get one email per day.
Anyway the end result is Huztl sent me out a replacement case half to replace the bad one which arrived in the post this morning... View attachment 666618
I know some have had issues with their customer service but in this case I really can't fault them.
If time allows I'll have the 372BB back up and running tomorrow
How long did this process take? I sent them an email about some bad parts I received with my 660 kit. It took 3 days for them to ask for pictures. I sent pictures, 2 days later I got another email asking for more details about the problems. I replied. It's been a week since then and I have not received any response from them.
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Me too, I don't know what is going on.I sent the first message through their website on 19th July the last email I had from them (to say they were going to dispatch a replacement case half) was on 27th... the part arrived in the post on the 3rd August.
So 8 days or so to get a replacement dispatched and another 7 days to arrive. Seems strange them taking so long to respond in your case.
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