a bit more clarified--neighbor, agency, lawyer
Hmm, should have read all the strings--here to clarify is the ownership, residence scenario.
The folks who live there are renters, one works at a store, the other I"m not sure. They are not lawyers. The home is managed by a rental agency--whom did the tree hiring. They are real estate folks. The land owner is the lawyer. I have never met him in person and think I may have talked to him once a couple years ago, and yes, he was friendly the time I was in contact with him. It is my understanding, however, that he prefers the rental agency handle everything, so for now I just plan to communicate with them. If all goes well, all will be amicable--that is my desire. If the arborists info and my request are agreed with, end of story. If not, I'll go to property owner directly per my own judgement and confirmation by all your advice. The legal side is definitely a last resort for me, it's not my desire nor how I like to operate. Thanks again!
For an update and probably the last string until I get some written info--I have an appt. with an certified arborist who specializes in damage assessment. When I get the info and decide what to ask for, I'll be back to keep you all up to date.
Thanks for all your input, it's been very helpful. Of course, I'm now addicted to this--so I'll check back I'm sure--so feel free to add anything!