Things you guys may not know or care about. It's Feb. and for most dealers it's the slowest time of year. All manufactures have minimum orders that we can place, usually 50-100$, and it's even higher to get free shipping anywhere from 100-300$. Much of the winter we try and go as long as we can between placing orders, in order to get free shipping. Remember your dealer is paying an employee to place that order to Stihl for all of your parts. He's paying that guy to sit there and manually enter 11 digit part numbers for every part you order, say you need 15 parts, all small stuff that the dealer may make 20$ profit an it takes him a half hour to enter all the parts for the order. Instead of spending that time entering an order that guy could have been turning a wrench and been making his boss 60$+ an hour.
Well he ain't gettin the $60 an hour from me to work on it anyway, so if it's that slow, you think they would like to at least make the $20.