Free Or Not Free Estimates

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Mr.Cutemup

Mr.Cutemup

ArboristSite Lurker
Joined
Sep 2, 2002
Messages
21
Location
Delaware
I,m not sure how many of you out there run or own your company. I want to know how many charge for estimates? Not consulting, just i'll fix your tree for this estimate. Have to go play. Will be back latter. Cutemup
 
Stumper

Stumper

One Man Band
Joined
May 14, 2002
Messages
5,681
Location
Canon City, CO
My estimates are free. In my opinion nothing else is reasonable. My consultations are also still free. I support the idea of paid consultations (other professions do so-and how!) but I consider it good customer relations and it often develops into work. If , however the customer needs a written report for some purpose I'll charge.
 
John Paul Sanborn

John Paul Sanborn

Above average climber
Joined
Apr 25, 2001
Messages
14,546
Location
South Eastern WI
Depends on how far of a drive it is and what they are looking for. In truth, none of it is free, everyone builds it into their cost. Those that charge are just being more honest.

I've aske dthose that do and this is the average reply.
"Well, I have an established client base, so I hold my costs down by charing to write up bid specifications. This keeps the shoppers away also, someone has to pay for me to drive around. Why should it be the paying costomers. Of course i do not charge my regular clients up front, they know itis built into the overall program. Most of my work is all paid T&M."
 
Nickrosis

Nickrosis

Manned by Boderators
Joined
Mar 10, 2002
Messages
2,968
Location
Milwaukee, WI
It follows the same logic that cell phone companies clearly lack. :rolleyes:

10,000 FREE ANYTIME MINUTES FOR YOUR FIRST YEAR*
*not available for existing customers

Anyone know what I mean? It's burdening your existing clients while providing come-ons for people who are just switching every 6 months for a better deal. That irks me - it's completely illogical. Your existing customers are the ones that should be retained for years to come - sure spares a lot in advertising, marketing, sales, and running around!

Nickrosis
 
Stumper

Stumper

One Man Band
Joined
May 14, 2002
Messages
5,681
Location
Canon City, CO
Your right JPS, nothing is free but I am neither charging the person calling for a bid/advice nor dumping it on my existing customers-which explains why I work a lot and remain poor.:eek:
 
Treeman14

Treeman14

Addicted to ArboristSite
Joined
May 10, 2001
Messages
1,896
Location
Tampa, FL
I saw an ad on TV for Progressive Insurance Company. It seems to work for them, so I've decided to use their marketing gimmick.
Now, when I give an estimate, I'll also give the customer up to three other estimates from my competitors. This is a bit confusing for some people, but I think it will work out and maybe even catch on with others.
 
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