Welcome to my world... beat up and dull blades.
It's simple...just like a saw chain, don't cut with dull blades or they are a bi?tch to sharpen. Most guys don't ever think about it, even those that run saws.
The flat raker file from Stihl (and many others) makes easy work of sharpening IF done regularly... I can touch on my HT blades in less then 3 minutes - just one or two stokes per angled surface (never ever try to "sharpen" the flat side...).
If the are like in the pics above, angle grinder, but don't "blue" the edges. Once hit with and angle grinder they are a pain to file or even touch up as the surface is no longer flat and regular.
Most dealers do not take the blades apart - way too time consuming. For best results, you really do need to.
Lube - Spray cooking oil, like "Pam". For pitch removal -Purple cleaner or whatever it takes, then dry and lube before putting away.