It's interesting the replies, I guess there is a language barrier, slightly, I always get thanked but sometimes the question can be deflected. I didn't get a direct answer to the bar, just a thankyou for my feedback and an assurance that they are dedicated to helping. And that's fine I can see why they wouldn't want to admit fault, people can use that against them in some circumstances, as long as the information is getting through and I can see it is by the quality of the husky 372 kits.
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