I bought a brand new Husq 562XP about a month ago to clear a driveway and lot for our new home. The first few weekends were fine while the saw began to break in, most everything it cut were ash trees about 18" or smaller, some cedar. This past weekend, I started the saw and immediately heard a knock. At first, the sound appeared to be coming from behind the clutch cover, so I stopped the saw and pulled the cover but did not see any obvious cause for concern. After putting the cover back on, I started it up and let it idle for a minute. The knock continued until I picked up the saw by the side of the handle, causing the clutch cover to face towards the ground. As I did that, the knock appeared to have subsided momentarily. I started to roll the saw from side to side, which changed the noise considerably. At this point, it was hard to tell exactly where the noise was located - the cylinder or the side/sprocket area.
When the saw was warm, I decided to see if there were any performance issues. For the most part it ran really well, except when leaning the saw on its side. Any sudden jerk of the throttle would bog and stall the saw. It would fire right back up and cut just fine, though. If I leaned into the throttle just a little, then ran up the RPM to cut, it would be fine. Outside of that, it cut really well, though it continued to knock. I decided to call the dealer from whom it was purchased. Their response was "It's under warranty, keep running it!" I'm not against that logic, at least not until the saw completely fails. BTW, this is a pretty decent dealer by all accounts, and have been in business for a couple of generations, so I have faith that good or bad, this should get resolved without much hassle. The downtime will suck, but hell, hunting season's around the corner so at least I'll have something else to do instead of cutting down trees :cool2:
Has anyone seen this issue before? Any ideas???
When the saw was warm, I decided to see if there were any performance issues. For the most part it ran really well, except when leaning the saw on its side. Any sudden jerk of the throttle would bog and stall the saw. It would fire right back up and cut just fine, though. If I leaned into the throttle just a little, then ran up the RPM to cut, it would be fine. Outside of that, it cut really well, though it continued to knock. I decided to call the dealer from whom it was purchased. Their response was "It's under warranty, keep running it!" I'm not against that logic, at least not until the saw completely fails. BTW, this is a pretty decent dealer by all accounts, and have been in business for a couple of generations, so I have faith that good or bad, this should get resolved without much hassle. The downtime will suck, but hell, hunting season's around the corner so at least I'll have something else to do instead of cutting down trees :cool2:
Has anyone seen this issue before? Any ideas???