Can you post a picture or two of the planting?
Too much mulch can be a problem. Too much sun or not enough light could be potential problems too.
Over watering, or under watering slow or stop growth.
I have some Vinca at my house that seems to thrive in the shade and once it grows out into the sun it's not happy, it turns around and grows back to the shade. Maybe you could plant a few trees around to provide some shade.
Watering is tricky. How often depends on soils and other factors, but basically you want to let the soil just dry out before watering again. If it stays constantly wet, you can mess up the soil gas exchange and promote fungus problems. Pull the mulch back and poke your finger into the soil to get an idea of how wet things are.
Is this the first year you planted it? Usually with all groundcovers it takes the first year to get the roots established and the second year they are still slow, but the third year they really take off. Try mulching with compost and fertilizing with phosforus for root development.