TDunk
Addicted to ArboristSite
I've learned here at my shop that if you cut someone a break once, they'll expect a break everytime they come in. When people are in a pinch (and we all have been before) i don't mind knocking down the labor, or maybe giving them the parts at my cost. But it ticks me off to no end when people drive up in a new Escalade and b!tch about me making $20 profit. Maybe that's just me though.