If you have put it in your cart and stop the process they seem to send an email in about a day with that cart asking if you still want it. One time they wanted to add another layer of security which I had bypassed prior but got snagged. The other time I thought a shipping offer was in effect but was one day late. The first time the folks on the phone didn't have any way to access the cart so I had to do it verbally, but the email showed up the next day. As to the price discrepancy if you help the folks on the phone find it on the website there has not been an issue. Strange things do happen like like finding a too good to be true deal but it has to be removed from your cart to proceed at check out.
Hope this addresses your issue. They (Baileys) have their own section in the sponsored forums where I suspect you would have gone if getting your goodies was your primary motive. I do not like pay pal I believe it is a way to bypass consumer protections associated with debit and credit cards. It is just about impossible to know what the terms and conditions are as they are long and change.
I picked paypay as method of payment, then review order. and after that there is no way to proceed to check out. so i called the place and the prices are way more then the internet site quoted me. all i want is the stupid chainsaw t handle tool kit for the $45 they said it was. Is there any where else to get that set of tools? I don't want to give baileys a dime now.
C Saw - I wish I knew you had this problem and will be glad to address the pricing dilemma. I had heard about someone having a paypal problem from what I understand a tech guy called and tried sorting it out. It had to do with a little forward and backward clicking trying to put in a ship to address and things got haywire. I don't know if it was you or not, but they called out the troops to try to figure out what happened.
I did not hear about the pricing problem with the Paypal question though. For years until recently I was the person that activated and ended pricing. It is quite a waltz to try to have it happen everywhere all at once. I can guarantee if people check a price online, then call and it is lower we never hear boo from them. I know some people think we plan in back rooms under made up names to switch prices right when you are trying to order, but frankly we're not that clever. Quite often from my experience that it is simply a case of you following a link from an old email blast. When you go to the site soon after it expires due to the little code embedded in the email it would show those prices. We've worked extensively with our outside web folks to have that little cookie drop off when pricing expires or even starts even if someone does follow an old email to the site. It would be like picking up an old catalog and seeing the prices and expecting them when you phone it. (I had someone phone in from a 1985 catalog and they were disappointing I didn't honor those prices.)
Now the part about us doing something when you call and the sales person can't change the price for you. We have an "after hours" call center that are the best and they can simply "flag" your order and a real live Bailey's employee can follow up with you the next day. Only a small handful of Bailey's folks can actually change prices. (Their names are held in a top secret secure location
)
So if you do have a problem and call in. Just tell the person on the phone what is going on. Offer to give them what browser/version you are using. Believe it or not REALLY REALLY old versions of Internet Explorer, are just so out of date they don't jive with the new coding. I wish I could say computers have made our life easier, they haven't.
Lastly, if you do have a problem. Bailey's has a sponsored forum for feed back for the good, the bad and the ugly. If you think I haven't answered adequately, let me know and I can fill in the blanks. Meanwhile, I'll be giving a holler to the techies and see if anything has changed and tell them what happened.