Your confusing me...
People, or regions, seem to speak different dialects of English when using the work cord...
It is no wonder customers are confused when 'we' as a group of firewood sellers continue to use these terms so loosely.
I think I'll stack a display cord, for new, uneducated, potential customers as a visual aid.
I certainly understand customers confusion and asking, but it is very repetitious explaining it to each one individually.
The rub is that to sell a cord of wood I need to get so much for it to cover time, expenses, and compliance.
When 'they' sell less than a cord and call it a cord, they add to the confusion, and undercut everyones trust for a few bucks in their pocket.
4' x 8' x 18" for a 'cord' really muddies the water.
Word of mouth has been great advertising for me however, so no problem selling really, but it does effect me by keeping prices down in this area.
Next year the price is going up regardless of what the other around me are doing or selling. The price shoppers have and will be passing me by.