So I can assume by your comments that you are a Dealer or a Husqvarna employee? Do you even own one of these saws?
So, WOW...blaming the operator!!
Just so happens, I have an Husky XP254 and a 125L weed whacker that are 25 years old and work perfectly....do you suppose I am not "operating" them properly?
I am guessing if I was to pull one of these beauties apart I would find the bearings are steel.
BTW....In Canada, the cost of a new saw (550XP) is $1000 (that's CDN $), cost to have the saw repaired at the dealer is $600 (again CDN$). Would you spend $600 to install plastic caged bearings in anything with a gas motor?
Husqvarna is now putting out cheap crap. If I am reading the posts correctly, Husqvarna is not the only one making crap products.
Don't you think a class action against Husqvarna wouldn't send them all the message that they need to stand by their products?
Not sure if mine is the MK-II, it might be the earlier version...at this point it doesn't matter
If Husqvarna had to come out with a second version, obviously they realize there is problem with the first. But what have they done for the poor suckers like me that bought the crappy version.....nothing.
I suggest that both Versions are crap and in time you will realize that too...if you even have one!!