So Who Makes Stihl Pistons/Cylinders Now?

[Kel71]

jrm - Two, Curious what saw brand you will switch to the first time your Echo or Husky fails. If that is your only metric to change brands the time is likely to come again sooner than later.

The "metric" that got him to change brands was not the saws failing. It was the saws failing 1 day out of warranty and the dealer or Stihl not standing up for the guy and fixing the saw.
Really stupid way to do business.
I doubt the Husky or Echo will fail 1 day out of warranty. If one of them does , we will see what Mr. Campbell does.

 

[lone wolf]

jrm - Two, Curious what saw brand you will switch to the first time your Echo or Husky fails. If that is your only metric to change brands the time is likely to come again sooner than later.

The "metric" that got him to change brands was not the saws failing. It was the saws failing 1 day out of warranty and the dealer or Stihl not standing up for the guy and fixing the saw.
Really stupid way to do business.
I doubt the Husky or Echo will fail 1 day out of warranty. If one of them does , we will see what Mr. Campbell does.

That one day over the warranty BS would piss anyone off no?

 

[JRM]

jrm - Two, Curious what saw brand you will switch to the first time your Echo or Husky fails. If that is your only metric to change brands the time is likely to come again sooner than later.

The "metric" that got him to change brands was not the saws failing. It was the saws failing 1 day out of warranty and the dealer or Stihl not standing up for the guy and fixing the saw.
Really stupid way to do business.
I doubt the Husky or Echo will fail 1 day out of warranty. If one of them does , we will see what Mr. Campbell does.

I read his statement. Parts fail, regardless of brand. They're all man made.
And dealerships vary - that was the whole point. I'm sure it's different from area to area but the Echo and Husky dealers around here are grossly incompetent. Like, new guy at the counter everytime you walk into a box store incompetent. Really the main reason I've never mettled with either brand.
Regardless of whose logo was on the saw I would not have accepted their answer if a saw broke a crank one day out of warranty. They were obviously incompetent. I'd of been on the horn with corporate, and very likely gotten a new saw out of the deal.
That doesn't sound like something Stihl corporate would push under the rug on such a new saw.

 

[Kel71]

You read his statement but did not grasp the real problem. I don't think he would have switched brands if the saw failed two months out of warranty. For the saw to fail 1 day out of warranty and get hosed by the dealer and Stihl is enough to cause anyone to switch brands.

 

[JRM]

No offense, but you seem to be the one not grasping the problem. His dealer was a jerk for denying warranty one day past.

Do you feel one individual is a fair representative of the entire culture and brand of Stihl? (or for any other company for that matter)
I do not and would be comfortable betting money once it was elevated above the local level, provided the story checked out with proper receipts, the denial would have been reversed.
He is putting egg on Stihls face where in fairness it belongs on the dealer.

 

[lone wolf]

I read his statement. Parts fail, regardless of brand. They're all man made.
And dealerships vary - that was the whole point. I'm sure it's different from area to area but the Echo and Husky dealers around here are grossly incompetent. Like, new guy at the counter everytime you walk into a box store incompetent. Really the main reason I've never mettled with either brand.
Regardless of whose logo was on the saw I would not have accepted their answer if a saw broke a crank one day out of warranty. They were obviously incompetent. I'd of been on the horn with corporate, and very likely gotten a new saw out of the deal.
That doesn't sound like something Stihl corporate would push under the rug on such a new saw.

What about to tight of a chain and a dull one at that? Enter more possibilities.

 

[JRM]

What about to tight of a chain and a dull one at that? Enter more possibilities.

Absolutely. I'm ASSuming that he knows how to run a saw, which he probably does if he does it for a living. But in fairness to the manufacturer there are many many variables that could affect warranty. It is so hard to judge these things on an internet forum.

 

[lone wolf]

Absolutely. I'm ASSuming that he knows how to run a saw, which he probably does if he does it for a living. But in fairness to the manufacturer there are many many variables that could affect warranty. It is so hard to judge these things on an internet forum.

We may never know the real cause of it breaking. But you would think if it was a thing with that particular model the word would get out.

 

[lone wolf]

@Campbellcontractlogging what model Stihl broke the crank?

 

[ZeroJunk]

That one day over the warranty BS would piss anyone off no?

I suspect that in general the majority of saws that I fix under warranty are because the owner ****ed them up being stupid. We warranty, as well as Stihl warranties them anyway.
Reality is, it is really hard to determine what caused the problem. Bad fuel, or some defect.
But, after a while of dumping the crap that people are trying to burn in them you get a feeling.

Personally. If a man comes in and says he thinks he may have run some bad mix in it I will try to warranty it every time.

If he says he did everything perfect and he got a piston that magically scored itself then I don't care for him much one way or the other.

 

[cscltd]

Stihl's OEM replacement parts, including the jug, are mfgerd. in Germany, and sub-assembled in the US.
STIHL Inc., the parent/Gmbh companies' US assembly plant, receives sub-assemblies and completes any construction req'd.
STIHL Inc., is a Delaware-owned company, with the Main Factory located in Virginia Beach, VA.

Simply look closely at the label on any box/saw at an ACE, Lumber Jack, etc. Not sure why there is a thread attempting, and failing to support Chinesium. Maybe his name is Wing.

Ya, no, what part of Germany do the carbs come from? China been making (decent) carbs for how many years-30+?
new cylinder came in Fri, pic of box and part-

 

[Dennbb]

Stihl and its parts are made in Germany, and our offerings in the US come thru STIHL Inc, out of VABeach. Does anyone know why this question became a thread? Is this a gag?

Because Mahle has nine factories in China?

 

[bwalker]

Because Mahle has nine factories in China?

I've bought Stihl OEM Mahle cylinders and the boxes said made in Germany on them.

 

[thompsoncustom]

Because Mahle has nine factories in China?

I've bought Stihl OEM Mahle cylinders and the boxes said made in Germany on them.

According to Mahle they no longer make cylinders/Pistons for Stihl and haven't for many years. Their email response is the first post of this thread.

 

[bwalker]

According to Mahle they no longer make cylinders/Pistons for Stihl and haven't for many years. Their email response is the first post of this thread.

This was 10 or more years ago. And in your post with the reply from Mahle they simply stated they don't make pistons for Stihl. No mention if cylinders. The last stihl saws I can say for certain have Magle cylinders are the MS361. Mahle and Stihl both made cylinders for this model.

 

[thompsoncustom]

This was 10 or more years ago. And in your post with the reply from Mahle they simply stated they don't make pistons for Stihl. No mention if cylinders. The last stihl saws I can say for certain have Magle cylinders are the MS361. Mahle and Stihl both made cylinders for this model.

yes you are right when I emailed mahle I was only asking about there pistons and nothing else my bad.

 

[bwalker]

yes you are right when I emailed mahle I was only asking about there pistons and nothing else my bad.

Kolbenschmidt makes alot ofnthe newer Stihl cylinders and in Germany.

 

[Mad Professor]

Ms170s and ms250s from China have no issues with piston and cylinders that I know of, but USA made ms271 and ms291 cylinders have their transfer port covers come off???

More of a poor design problem with those clamshells.

I'm glad my Stihls and other saws are so old they have about nil Chi-Com parts on them, or EPA crap. I have parts carcasses to cannibalize for many parts.

 

[thompsoncustom]

So I asked Stihl about 2 of their pro models the 261 and 500i to see if they were made in china and this is what I got

Dear Mr Thompson, Thank you for contacting us at STIHL Customer Service. The cylinder and pistons could be either made in our Germany facility or in our Brazil facility. The MS 500i is made in our Germany plant. ​

Best Regards,
Chad J
Technical Service Representative
---------------------------------------------------------
STIHL INCORPORATED
536 Viking Drive
Virginia Beach, VA 23452-7391
Telephone: (800) 467-8445
Internet: www.stihlusa.com

 

[junglejohnny28]

So the question is who makes the pistons (and I assume cylinders) for Stihl? Most people would say Mahle and apparently they would be wrong. I emailed Mahle yesterday about which country the produced stihl Pistons in and here is the response I got.

Dear Mr. Thompson,

We do not make pistons for the Stihl company ( haven't for many years), you should contact the company directly with your question.

[email protected]

Thank you

Mit freundlichen Grüßen / Kind regards,
Susanne Ortlieb - Kokkinidis
Info
MAHLE International GmbH

Pragstr. 26 - 46, 70376 Stuttgart, Germany
Phone: +49 711 501-0
[email protected], https://www.mahle.com

So Since Mahle hasn't been making Stihl parts for a long time......Who is?

Maybe meteor ? All my old saws say Mahle but new say stihl ! I bought meteor cylinder for 661 and looked identical but did not say stihl