StilLrnin
ArboristSite Lurker
Stopped by a local dealer & after a short demo, purchased with the agreement that I could return it within 15 days if I wasn't happy.
( I'm a non-pro, couple hours a year, except for when a big oak goes down, kind of guy... I'm also used to my old, heavy (bought approx. 1972!) 65L, so while I looked at the 350, it just didn't feel right. So I thought I'd try the Rancher.) (By the way, my 65L has only been in the shop once in 30 yrs!)
Anyhow... I returned it the next morning & got my money back. I'm sure it's just something simple, but it was puking bar oil all over the ground at my feet any time the chain was moving!
A) I was kinda upset that the dealer didn't catch it, B) I didn't really want warranty work within 24 hrs on a new $400 saw...so everything went back.
(I did try pulling the bar off, clean & reinstall, just to make sure there wasn't something holding the bar away from the case.)
I tried a search here but couldn't find a lot of info on how much oil I should expect to be dripping from the underside of a new saw, so I wiped it down & let it sit overnight. The next morning I ran it over a clean sheet paper... after a short idle with the chain not turning, I ran it for about 1 minute at med (or less) speed & it looked like it dripped about a teaspoon of oil or more, from the clutch area. (I'll try to attach a picture)
So back to rethinking what I want to replace my old Husky with.... Other than the oil issue.... I did like the Rancher, easy to start & sounded great. Didn't get a chance to cut anything with it though...
Anyhoo...that was my great local dealer experience!!! They did keep their word & refunded my $466 without a complaint, however now I'm a little gun shy if that's the kind of service I get from local dealers & supposedly one of the best in Northern Calif.....
( I'm a non-pro, couple hours a year, except for when a big oak goes down, kind of guy... I'm also used to my old, heavy (bought approx. 1972!) 65L, so while I looked at the 350, it just didn't feel right. So I thought I'd try the Rancher.) (By the way, my 65L has only been in the shop once in 30 yrs!)
Anyhow... I returned it the next morning & got my money back. I'm sure it's just something simple, but it was puking bar oil all over the ground at my feet any time the chain was moving!
A) I was kinda upset that the dealer didn't catch it, B) I didn't really want warranty work within 24 hrs on a new $400 saw...so everything went back.
(I did try pulling the bar off, clean & reinstall, just to make sure there wasn't something holding the bar away from the case.)
I tried a search here but couldn't find a lot of info on how much oil I should expect to be dripping from the underside of a new saw, so I wiped it down & let it sit overnight. The next morning I ran it over a clean sheet paper... after a short idle with the chain not turning, I ran it for about 1 minute at med (or less) speed & it looked like it dripped about a teaspoon of oil or more, from the clutch area. (I'll try to attach a picture)
So back to rethinking what I want to replace my old Husky with.... Other than the oil issue.... I did like the Rancher, easy to start & sounded great. Didn't get a chance to cut anything with it though...
Anyhoo...that was my great local dealer experience!!! They did keep their word & refunded my $466 without a complaint, however now I'm a little gun shy if that's the kind of service I get from local dealers & supposedly one of the best in Northern Calif.....