Ace Hardware and Sthil

[bump_r]

I've said it before and I'll say it again (to save the search ) There is a huge difference between a dealer and a retailer. Flipping merchandise is one thing, being a "saw junkie" and actually knowing your line is on a totally different level.

 

[ktoom]

Wait until Ace has one of their bag sales. (20% off anything that'll fit into a shopping bag). Buy the powerhead only.

Funny u say just buy the power head. 2 years ago i was in search of a MS440 power head. I hadn't check the local ace hardware store simply because i knew the price would be high and that they weren't selling saws that big yet. So i went to True Value, which sold and serviced alot of Stihl products, even lawnmowers, tractors etc...all that good stuff, so at least they had mechanics there. Anyways i walked in and told them i just wanted to buy the MS440 power head only. They, for some reason, would not sell me the power head. I even talked to the manager, who was a nice guy, and all he could do was sell it to me with a 16 inch bar and chain for $690. Needless to say i found a great Stihl dealer that sold me just the power head for $610 plus tax. Why do you think True Value wouldn't sell me the power head????

 

[Poley4]

The 3 local Stihl dealers in my area are all True Value Hardware stores.

 

[SteveH]

October, in a True Value in Denver, they had a well-stocked Stihl area. Everything. 361s were $595, didn't ask if that included "extras," as I was just browsing. Files 2/$4.

Later that week, in an Ace, they had only little saws, pretty junky accessories, more like a Lowe's or something. Not Stihl brand.

Different Ace, 361s were priced at $605, Stihl bar oil still $7.95. Files $1.90 each. [Stihl brand files]

In all these stores, chatting with the saw guys, I could tell in three seconds that they knew pretty much nothing about saws. Nice enough guys, friendly, but clueless. But a couple of the saw sections of the stores were pretty big, so they must sell stuff.

 

[stihl only]

Funny u say just buy the power head. 2 years ago i was in search of a MS440 power head. I hadn't check the local ace hardware store simply because i knew the price would be high and that they weren't selling saws that big yet. So i went to True Value, which sold and serviced alot of Stihl products, even lawnmowers, tractors etc...all that good stuff, so at least they had mechanics there. Anyways i walked in and told them i just wanted to buy the MS440 power head only. They, for some reason, would not sell me the power head. I even talked to the manager, who was a nice guy, and all he could do was sell it to me with a 16 inch bar and chain for $690. Needless to say i found a great Stihl dealer that sold me just the power head for $610 plus tax. Why do you think True Value wouldn't sell me the power head????

It's Stihl policy to not sell just a power head.

You guys can laugh all you want about the lawyers but by only selling complete saws, it eliminates a lot of liability.

 

[ktoom]

It's Stihl policy to not sell just a power head.

You guys can laugh all you want about the lawyers but by only selling complete saws, it eliminates a lot of liability.

Hmmmmmm wonder why my dealer did it then? It was the first time i ever went to his place too. Whats funny is a few people on here told me i could just purchase the power head and they were just might have been Stihl dealers....and they even told me the price for just the power head. Mind you this was 2 years ago, so maybe they have changed since then???

 

[flimflam]

Just because a company has a policy doesn't mean it's dealers will all follow them.

A lot of dealers break policy rules by selling on ebay, shipping equipment, selling it in a box, etc. The ones that get caught get canceled. Lol, extreme but true. Unless you're a really big dealership, they won't give warnings.

 

[Poley4]

It's Stihl policy to not sell just a power head.

You guys can laugh all you want about the lawyers but by only selling complete saws, it eliminates a lot of liability.

View attachment 83003

 

[motosierra]

What length of bar does that come with, and how many chains? We're selling 361s here for $619.95 now with a 24/25" bar, two chains, and a six-pack of mix.

Do they have 13/64" files?

JJ.....I went back today...the 361 is sold for $609.95 with a 20" bar and one chain. And the files are not 30 dollars/3 ...THEY ARE 39.95!!!...I told them that had to be an error...they said something to the effect of "no error they were Sthil files"...not worth arguing about ...I'll just buy on the internet..sorry..I was so shocked I forgot to check the size but at $39.95 ..it doesn't really mater ...

 

[lmalterna]

I like to use smaller stores over large outfits when I can and do use Ace as I get good hands on service/advice there. That being said, I paid 20.00 extra for my little MS180 at a long term Stihl shop. I like the blokes at my Ace but they admitted that they knew squat about really using the saws they were selling.

2Door

 

[stihl only]

Just because a company has a policy doesn't mean it's dealers will all follow them.

A lot of dealers break policy rules by selling on ebay, shipping equipment, selling it in a box, etc. The ones that get caught get canceled. Lol, extreme but true. Unless you're a really big dealership, they won't give warnings.

Couldn't say this better myself! It is NOT easy to stick to policy and I laugh when I see people buying new saws on ebay for more that I sell the for in my store before you even figure in freight.

Stihl is still stihl, and not a part of some giant corporation that owns five different saw companies, so I think they have less of a "corporate" shield to hide behind.

I have guys laugh at me that are professional cutters when I ask them to fill out the waiver form when they are buying the deadly yelow chains, but it is Stihls way to have a record to know that Joe homeowner knew the risk and that there are safer chains out there. When I tell the pros that it's a lawyer thing, they all understand.

For me, it's pretty simple because if I follow the rules,and have an issue, I will have Stihl to back me!!!

 

[serial killer]

You sold me one of those deadly yellow chains without a waiver. Let me tell you, it is hard as heck to type and drink beer at the same time with one arm. My lawyer will be calling in the morning.

 

[Lakeside53]

Waiver? LOLOLOL Never ever asked anyone to sign one, ever, and it's not a Stihl NW requirement...

 

[teacherman]

You sold me one of those deadly yellow chains without a waiver. Let me tell you, it is hard as heck to type and drink beer at the same time with one arm. My lawyer will be calling in the morning.

That is one frightening picture! I hope it is not a photograph of a real chainsaw amputation. Certainly looks realistic, though.

 

[Ljute]

You sold me one of those deadly yellow chains without a waiver. Let me tell you, it is hard as heck to type and drink beer at the same time with one arm. My lawyer will be calling in the morning.

Yahbutt how is the tennis elbow now? :greenchainsaw:

 

[stihl only]

You sold me one of those deadly yellow chains without a waiver. Let me tell you, it is hard as heck to type and drink beer at the same time with one arm. My lawyer will be calling in the morning.

I'm glad that it is in writing on this forum that you covered your throttle interlock with pipe insulation!!!!

Heck, I'm having trouble typing and drinking beer with two hands so I'll NEVER use that deadly yellow stuff.

NOTE TO SELF: Forge his signature and hope he is right handed so he can't show I forged it!!!

 

[Richard_]

What length of bar does that come with, and how many chains? We're selling 361s here for $619.95 now with a 24/25" bar, two chains, and a six-pack of mix.

Do they have 13/64" files?

where at in Oregon ?

 

[serial killer]

That is one frightening picture! I hope it is not a photograph of a real chainsaw amputation. Certainly looks realistic, though.

Nah, that doesn't really look like a chainsaw wound. Possibly a Wright meat saw.

 

[TreePointer]

I think it's Bruce Campbell's hand from Evil Dead II.

Would you want your hand back if it were replaced with a chainsaw? I think not!!!