mowoodchopper
Polar Bear
Stihl doesn't make any files - but they surely sell Stihl branded 13/64 ones, I have a good supply of them!
It also is the best size for their 3/8" chain, if you use one size all the way. 7/32 also work well, at least for free-hand filing on a reasonably fresh chain (not filed back too much yet), but I question how well it works with the guide that is made for 13/64 ones - it may put less than optimal "hook" on the chain.
I have encountered about the same problem here, Stihl is not doing a good enough job at training their dealers......:biggrinbounce2:
:agree2: I dont use a guide to file but one other thing you will notice is a 13/64 file is easier to use on a new chain that has not been filed yet, not quite as tight a fit as the 7/32