About 8 years ago, when we first moved to Marion County, I went to work at a feed store, which was also a Stihl dealer. They had been in business for 70 years or so. A customer came in, needing one of those caps, the feed store mgr. came in and asked me to order it.
He said, "Heck", get 10 of them,we sold a bunch of those little saws...."
When the order came in from Gardner, or dealer price on them was $19.95, suggested retail @ $25.
I went to the feed store mgr, showed him the invoice.
He was freaked out, the customer would never pay that!!!!!!!
I also reminded him about the ####### owner that would fire me for paying $200 for 10 gas caps, that no one would buy.
He mumbled a bit, and was obvious that we was going to toss me under the bus on this one.
Which doesn't really bother me much, as I always map out my exit plan on any new job I take. And this Stihl dealer owner hated me.....
He was bitter, being a feed store, that Stihl made him hire a Stihl tech. So I was at the top of his hate list from the get go.
But this problem was a Homelite one, and the dist. was Gardner, a dist. long known as being a bunch of arseholess...
I called the Gardner rep, mapped out my problem. He said that he would take the caps back, I would ship them, and would also pay a
25% restock fee.
I plead with him, telling him how the arsehole owner in Lebanon Ky would fire me if he saw how much money he was losing, he didn't seem
to mind.....
I asked Mr. Moody if he could send a Homelite price list to prevent this from happening again, and that was not possible, according to him.
I have had little use for Homelite or Gardner.inc since then, as well as the ####### dealer I worked for in Lebannon, Ky back then...
