How Important is Dealer Support?

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Originally posted by TimberMcPherson
I have had dealing with dealers who really stink, we are talking 8 months to fix a saw, 2 months to get a carb kit, using a benchtop grinder to freehand dress a 40 inch bar, not stocking fuel filters or stihl bar nuts, not believing me when i tell them the saws not fixed, deciding not to open on saturdays without telling anyone.(and me driving 40 minutes to find this out) Not giving the "free" first service of a $1500 ms200 as it was over a month since I brought it.

All my saws im going to get off the net from now on, I currently spend over $5000 a year on saws and I can do without the warrentys, first tune up (got a tach coming from baileys) and paying double the online cost.

now thats just sad, $1500 for a MS200! ???? id like to sell some for that much.
 
Import them to Australia and sell them for that price using their money and you might even make enough to buy a hamburger after.
 

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