I have been running Dolmar saws for years, however where I'm from there isn't but two dealers that stocks Dolmar saws in a 200-300 mile area. I can pick up any Stihl or Husqvarna within walking distance of my house in any direction plus the jonsereds at Tractor supply.
Anyway, a buddy of mine recently wanted to buy a new saw, I persuaded him to purchase a new Dolmar. After doing his research he decided on a new 5105 since he just cuts firewood. So we made the trek to the only dealer around (this dealer also stocks Husqvarna saws) to pick up this new toy. The salesman told us that we needed to run 32:1 oil ratio for it to be covered under warranty. After I told the guy that I run 50:1 in all my saws he just laughed and said not to bring them to him when they tear up. Which was funny niether of 4 of my saws have ever given me any trouble in 3 yrs and I bought them all used except my 7910. I asked if the 32:1 was break in then switch to 50:1. He said "NO, Dolmars are designed to run 32:1 to stay under warranty". Then i pulled out my phone and showed him on Dolmars website where it says all Dolmar equipment is made to run 50:1. He said he didn't care what it said. Thats what he was told from Corp.
Can anyone explain this and help bring more Dolmar dealers to NC. Most people don't even know what a Dolmar saw is around here.
Thanks,
Anyway, a buddy of mine recently wanted to buy a new saw, I persuaded him to purchase a new Dolmar. After doing his research he decided on a new 5105 since he just cuts firewood. So we made the trek to the only dealer around (this dealer also stocks Husqvarna saws) to pick up this new toy. The salesman told us that we needed to run 32:1 oil ratio for it to be covered under warranty. After I told the guy that I run 50:1 in all my saws he just laughed and said not to bring them to him when they tear up. Which was funny niether of 4 of my saws have ever given me any trouble in 3 yrs and I bought them all used except my 7910. I asked if the 32:1 was break in then switch to 50:1. He said "NO, Dolmars are designed to run 32:1 to stay under warranty". Then i pulled out my phone and showed him on Dolmars website where it says all Dolmar equipment is made to run 50:1. He said he didn't care what it said. Thats what he was told from Corp.
Can anyone explain this and help bring more Dolmar dealers to NC. Most people don't even know what a Dolmar saw is around here.
Thanks,