New Husqvarna burned up using factory premix

[cuinrearview]

Im running 70:1

You've mentioned this twice now. Are you too cheap to buy oil or what? I'm guessing you buy gas with corn in it too.

 

[s sidewall]

Just take it back and say it won't run and want to exchange it. I've had no problems with them doing that, three times til what I got ran right without dying out. And it was a Husqvarna.

Steve Sidwell

 

[mountainlake]

Both intake and exhaust scored?

If it was lack of oil the intake side would be scored too.. I'd bet on lean tuning as most saws come no days. Big box stores aren't going to tune them so it's up to the buyer. LEARN how to tune a saw. Steve

 

[Warddc]

havent opened the saw up yet in case someone will make this right. the piston is seized and wont turn over. i will just put a new p&c on it if i dont get anywhere with husqvarna or lowes. yes i know how to tune a saw. the fuel was the $8 husqvarna premix.

 

[Lionsfan]

Manager of lowes wouldnt do anything about the saw. oh, and i do own stihls. lots of em.

You're kidding, right? You ran it a half an hour and you're going to let the store manager blow you off? You need to go back and stick up for yourself. They'd have to get the state police to come hit me with a taser and drag me out before I gave in.

 

[Deleted member 117362]

You've mentioned this twice now. Are you too cheap to buy oil or what? I'm guessing you buy gas with corn in it too.

He could do better with Amsoil run it 100:1

 

[svk]

He could do better with Amsoil run it 100:1

Lol not

 

[svk]

I bought a new husqvarna 440 along with some HV premix gas/oil at local Lowes. The saw quit within 30 mins and is seized up. P&C are toast. Local chainsaw repair place tested specific gravity of husqvarna premix and said it was waay too lean on oil. What are my options? Will HV replace this saw? No one answers at the main support number. Been on hold for hours.

I urge you to fight this to the fullest extent. That’s completely unacceptable and even more so being you used their gas. I’d be going up the chain of command at Lowe’s and do the same at Husqvarna. There is no reason you should have to repair this or sit with a dead saw.

 

[Warddc]

I urge you to fight this to the fullest extent. That’s completely unacceptable and even more so being you uses their gas. I’d be going up the chain of command at Lowe’s and do the same at Husqvarna. There is no reason you should have to repair this or sit with a dead saw.

i agree. i was amazed at the cavalier attitude of the lowes manager. He basically said fuk off. Of course husqvarna aint answering the phone. i assume due to covid stuff. Somebody's getting a saw back.

 

[svk]

i agree. i was amazed at the cavalier attitude of the lowes manager. He basically said fuk off. Of course husqvarna aint answering the phone. i assume due to covid stuff. Somebody s getting a saw back.

Try all avenues for both. Phone, email, website submission, Facebook/IG/twitter posts to their page as well as PMs. Keep pushing. Eventually you’ll find someone who cares.

 

[Deleted member 117362]

i agree. i was amazed at the cavalier attitude of the lowes manager. He basically said fuk off. Of course husqvarna aint answering the phone. i assume due to covid stuff. Somebody's getting a saw back.

Can you post a picture of canned fuel you used?

 

[Kyfan]

Go take it to a dealer and start your relationship with them from there.

 

[Huskybill]

I’d show the managers ignorance to corporate headquarters and email the ceo. They like feed back on how there customers are treated.

 

[Warddc]

Can you post a picture of canned fuel you used?

this stuff

https://www.tractorsupply.com/tsc/product/husqvarna-pre-mix-pre-blended-2-cycle-fuel-1-qt

 

[Huskybill]

this stuff

https://www.tractorsupply.com/tsc/product/husqvarna-pre-mix-pre-blended-2-cycle-fuel-1-qt

That’s all Everyones been using here in our saws for little jobs not to have gallons of pre mix left over. No problems yet.

 

[Deleted member 117362]

Should pour blue in color. Local dealer had a person purchase a new saw and 4 cans of Husqvarna fuel, he picked up 4 stroke canned fuel and counter person did not catch it. Dealer made it right.

 

[Warddc]

Here's my normal premix on the left (40:1) and the husqvarna on the right.

 

[full chizel]

I wouldn’t buy any that wasn’t in a sealed box. You never know what someone will return in the can

 

[Warddc]

local dealer / repair place said he has been fixing many saws that burned up from using the husqvarna premix

 

[Deleted member 117362]

Here's my normal premix on the left (40:1) and the husqvarna on the right.

Something looks off!