Big_Wood
westcoast dweller
Warranty service is rare. Most of time they figure out a way to nail you with a bill anyways. To ship the saw back to terry or spike would be cheap for you. Regular service can be done by any dealer. I even believe warranty work can be done by any dealer as well although some dealers do get all up tight about a saw they did not sell coming in for warranty claims especially in your case. It would be really funny to bring a 550 fitted with 3/8's in for them to service after this though