And for record, being full-time Air Guard, with a questionable finance dept, I have worked for no pay in the past. On an equally serious note, (I am not trying to be snide or sarcastic, this is an honest question), does the factory not keep track of the warranty card submissions that you fill out and mail in at the time of purchase? If so, I'd hope that it would be as simple for the dealer as being able to call the factory, or factory interface, or online version thereof, spec the serial number and make all necessary determinations, in short order, as to the OP of the saw and it's purchase date for warranty validation needs... Am I way off base here?
Somewhat off base. Your status as a member of the Air Guard, has nothing to do with anything apart from thanks for serving (thought only infantry guys complained so much). Warranty data for the most part is wrong and or incomplete or the individual as selected not to have there data saved by the company. Hell it takes me a few minutes to find my own saws in the system. A simple 2012 XXXXXX vs 2012XXXXXX makes a huge difference. Somebody in VA is registered as the owner of my lawn tractor, and I live in Canada.