One of my guys ordered an oil pump at the customer's request. He'd given them a quote on time to replace it and they decided to let us do it. This broke one of my rules that if I'm going to repair a saw I am going to decide what parts it needs. I'm constantly burned by customers ordering parts for what they think is wrong with a saw, but then ask me to fix it only to find out it's not the problem.
Well, when the saw arrived (MS361) I let out a groan. Under the clutch cover was an oily mess black as coal. All around the oil fill cap is stained black. I opened the oil cap and my blood pressure went sky high. Who takes a nice saw like a 361 and fills it full of used oil. Not just used oil, but used diesel crankcase oil. It took me a 1/2 gallon of diesel to flush the tank and get it clean. I was pissed the entire time I did this. Makes a complete mess of my shop. I used two cans of brake clean just to get the clutch and oil pump cleaned up. I pulled the pump and cleaned it, sprayed brake clean through the passages, blew out the oil lines with air. Finally, after I had cleaned all the black crap off, I discovered a stripped worm gear. No doubt from the black concrete around the clutch and pump. Once all cleaned up, it pumped just fine..go figure.
The odd thing is, for a moment, I felt like a veterinarian returning an abused puppy back to an abusive owner. I've never been emotional about a piece of equipment... maybe I'm getting soft?
Well, when the saw arrived (MS361) I let out a groan. Under the clutch cover was an oily mess black as coal. All around the oil fill cap is stained black. I opened the oil cap and my blood pressure went sky high. Who takes a nice saw like a 361 and fills it full of used oil. Not just used oil, but used diesel crankcase oil. It took me a 1/2 gallon of diesel to flush the tank and get it clean. I was pissed the entire time I did this. Makes a complete mess of my shop. I used two cans of brake clean just to get the clutch and oil pump cleaned up. I pulled the pump and cleaned it, sprayed brake clean through the passages, blew out the oil lines with air. Finally, after I had cleaned all the black crap off, I discovered a stripped worm gear. No doubt from the black concrete around the clutch and pump. Once all cleaned up, it pumped just fine..go figure.
The odd thing is, for a moment, I felt like a veterinarian returning an abused puppy back to an abusive owner. I've never been emotional about a piece of equipment... maybe I'm getting soft?