KennyPete
ArboristSite Operative
Amazing how that works huh? Haha
Sent from my A0001 using Tapatalk
Sent from my A0001 using Tapatalk
Huztl MS660
- Thread starter Kyler Monares
- Start date
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Kyler Monares
ArboristSite Operative
I sent them an email through their contact page on the website. They responded within 24 hours but I haven't heard anything back since then either. I'm going to dispute with PayPal. Cancel the order and get the 361 kit from them
i just heard from them also, the woman was away trying to get a visa outta there, and it was "unexpected" for her assistant to not write everyone in her absence. the assistant was likely like citizens here, shes away screw it. i called paypal and told them about our collective issues and they said file the dispute. a bunch of disputes will increase the need for visas around there.
she wanted me to send her photos of the missing items
she wanted me to send her photos of the missing items
BTarb24
ArboristSite Member
haha.she wanted me to send her photos of the missing items
For any other issues it seems you can just email [email protected]. I haven't personally tried that one (tried 3 other emails), but the lady that responded to my paypal dispute recommended it.
Your wrap handle is on wrong..............Oh,..........wait,.........never mind.
[emoji48]
So you guys with delivery issues...how long have you waited? Mine stuff always to 2-3 weeks. One 5 weeks because it was stuck in customs. I also always communicated through the eBay messaging and they were responsive. Curious on time line.
I ordered on 9/6/16. I am expecting a long delivery like other items i have ordered from China. My concern was I could never get an order status and my order could not be found when I checked their website. I have not had any responses from the contact link on their site. I did send an email to [email protected] today. Hopefully I will get some response, any response from Huztl.
Different priority. eBay is way up there and the crowd source mentality screw my order and I will hang you.
PayPal, not as strong of protection. If you don't get your order yeah. If they are slow or don't respond you are on your own.
I will say I got mine faster than you did 10 days.
Remember they are 12 hours different and I think it's 12 behind.
If you are not a regular eBay user be aware that your PayPal address is correct before you order
PayPal, not as strong of protection. If you don't get your order yeah. If they are slow or don't respond you are on your own.
I will say I got mine faster than you did 10 days.
Remember they are 12 hours different and I think it's 12 behind.
If you are not a regular eBay user be aware that your PayPal address is correct before you order
BTarb24
ArboristSite Member
I only waited about 9 days before I contacted them. However, I knew 2 other forum members had ordered at roughly the same time and had already received theirs. If i hadn't had that knowledge then I would have given it a few weeks since slow shipping from china isn't exactly uncommon.
That being said.. we now know that huztl ships typically ships within a couple days and the shipping time is only about 4 days long. If your order is still marked as 'pending' after a week then i strongly advise you contact them.. otherwise your order may have fallen into a crack like mine did.
Did you get a charge on your credit card yet? If not, then i'd just order it again. My order was visible on their website from the moment I submitted it. Also, the paypal email confirmation had come within minutes.
The biggest concern I had was a notification that there were some security certificate issues from the huztl.net website. When i try to get to the huztl.net site on my phone I go to kancart.com. The same thing happens when I try to link to the order status link from the order confirmation email.
Spending a few hundred dollars for more chainsaws that I don't need is bad enough. Spending a few hundred and getting nothing is something I don't want to do.
Spending a few hundred dollars for more chainsaws that I don't need is bad enough. Spending a few hundred and getting nothing is something I don't want to do.
Stay off their website with mobile devices it is not meant to work. And the browser you are using is expecting a security certificate and they don't bother with that stuff. The PayPal portion is ok.
From what I have seen and you would know better it would be expensive, I would be willing to bet it would be north of 1500.
I bet that why that don't sell many that way
I bet that why that don't sell many that way
I just received an email from huztldealer. I now have a tracking number with delivery 7-10 days. She said the clutch drums were out of stock.
