Slamm
Addicted to ArboristSite
Thank you, Spacemule and Spike60 for writing the words right out of my thoughts, LOL.
Sam
Sam
My Stihl Dealer is Absolutely Horrible. I'm Done.
- Thread starter z71mike
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Thank you, Spacemule and Spike60 for writing the words right out of my thoughts, LOL.
Sam
Sam
o8f150
Tree Freak
the only thing i complain about my dealer is that everything i need they have to order it because they don't carry anything in stock, even common size chains,, i did find another dealer and he has carried everything ,,so far,, that i have needed
Slamm
Addicted to ArboristSite
Based on the above quote and knowing nothing else about the poster, I would think the OP is either really short, on steroids, has an extremely low self-esteem and goes overboard to "macho it up" as a cover-up or has some serious temper issues or a mix of them.
Its is clear he has no idea what he is doing with modding saws, which he falsely stated that he did, and then later stated that he didn't.
Amazing,
Sam
BloodOnTheIce
Addicted to ArboristSite
We're not permitted by Stihl to modify, alter, customize their product in anyway.
We're suppose to only use Stihl OEM parts, that includes sprockets, bars and chain
this is due to the fact that Stihl is sued for hundreds of millions of dollars every year.
It's a very rare thing when people come and want more performance out of their saw.
The first thing I suggest is running a sharp chain and thorough servicing
If it's a professional guy with a saw, I'll suggest the new HD2 air filter and the OEM
dual port muffler cover.
If that doesn't work it's time to buy a bigger saw.
We're suppose to only use Stihl OEM parts, that includes sprockets, bars and chain
this is due to the fact that Stihl is sued for hundreds of millions of dollars every year.
It's a very rare thing when people come and want more performance out of their saw.
The first thing I suggest is running a sharp chain and thorough servicing
If it's a professional guy with a saw, I'll suggest the new HD2 air filter and the OEM
dual port muffler cover.
If that doesn't work it's time to buy a bigger saw.
Honestly, I don't see what he did to tick you off. You asked him a question that he didn't know the answer. Matter of fact, I wouldn't expect 99% of dealers to know anything other than stock. They're not even allowed to modify them. Then, on top of that, there are no needles in a saw carb. The funny thing is, I told you the same thing in the PM you sent me. Most all of us use the stock carb. It works just fine on a ported saw. You went at this whole thing with some false assumptions and then got mad when you didn't get the answers you wanted.
I posted the above after only reading the first page or so. Looka like you guys had already scolded him good enough, lol. Carry on and make that 460 scream!
My local Husqvarna dealer swears Husky only sells XP oil in the single serving bottles, and that "there is no way I could accurately measure out 2.6 oz of oil" if I bought it by the quart. My response: "well If I cant do it how can they? And how do you know what is in the bottle is REALLY 2.6 oz?" The same dealer is sure that the presence of ANY ethanol will immediately blow ANY saw up regardless of tune. I also got a strange look when I mentioned the 372XPW has a bigger bore than the XP version. To be fair all of these statements came from their main counterWOMAN. 
OP Id say that in reality you probably dont have it as bad as you might think...although I can certainly understand your frustration.
OP Id say that in reality you probably dont have it as bad as you might think...although I can certainly understand your frustration.
BloodOnTheIce
Addicted to ArboristSite
To be fair all of these statements came from their main counterWOMAN.
Ours is a family run shop, and my mother is the counter women and I see her put cocky SOB's like you
in their place on regular basis.
Thats fine but it is quite obvious that this woman doesnt know #### about saws... I doubt she has ever even started one.
Thanks guys. I appreciate the smack back to reality. I know I over reacted at the store and probably also while I was writing my original post. I know I have alot of learning to do yet, and if I don't screw up from time to time, I'm not gonna learn anything. So I'll take this constructively and keep pushing through this project. I do appreciate all the info I've gotten on this forum and I'll be using learnings from many different posts to help me out. And whatever new info I pick up during the build, I'll be glad to put back into the forum to do my part.
I apologize for coming off as a complete d-bag - it was not my intention and I'm not like that. Just having a bad day I guess......
I apologize for coming off as a complete d-bag - it was not my intention and I'm not like that. Just having a bad day I guess......
oh man,
i'm sure glad i did'nt start this thread !!!
i'm sure glad i did'nt start this thread !!!
Lots of men can't do what you just did, and not so sure I would have responded as you have. I've stepped on myself too many times here myself. I always get in trouble when I start a thread to complain about something. I hope I've learned that lesson!
yeah......part of me wished I didn't. But the other side of it is humbling, which we all need time and again.
Thanks man. I'll always own it when I screw something up. And yes, I too have now learned not to step on myself!
mikefunaro
Addicted to ArboristSite
I dont see how this guy said anything to her that was cocky.
I dont really care what the gender of the person behind the counter is. However, a family type shop near me has turned into the main guy sitting on his ass in the back room doing nothing (he can be seen staring at the wall) while his wife knows NOTHING about any of what she is selling.
Ambull
OCD Muscle Saw Collector
I remember my local Dolmar dealer freaked out when I wanted to grind the trim tabs of the carb on my 5105. Oh well I did it anyway, muffler modded it, and now it runs much better.
Fish
Tree Freak
The one dealer that I buy most of my saws at had a John Deere dealer take Stihl a few miles away. When looking for anything Stihl, you have to wait for the parts guy to get free to have anyone wait on you, the Deere salesmen just stay at their desks, that hurts their Stihl
sales right there.
When a Stihl dealer needs any technical help, they are instructed to call the tech at the distributor. And if the question is on anything older
than a few years old, they will tell the dealer to sell the guy a new unit. Ask them about setting the points on an 031, you just get silence.
As far as any modifying, don't even think about it.
At any dealer of any size, he is not going to be thrilled with his best mechanic getting his brain picked by a walk in looking for free advice,
so that is another thing to think about.
The big dealership I worked at in Louisville, the sales and parts guys would go out and smoke every 15 minutes, and since I prefer to be outside while I worked, they would always talk to me, the owner would walk by, he would be mad at me, not the 4 guys bugging me.
When they had a customer with a problem or two that needed advice, the sales guys would grab me real quick, because they didn't know
anything, I would come out, give him some real quick responses, go back to the shop, the owner would be mad there too.
In short, almost never will you find that the guy behind the counter knows much of anything, OH, he may be able to shovel some terminology
around, but you won't get much of anything useful.
Wander around the back fence and strike up a conversation with the tech tuning a saw on the bench, go back around lunch, take him to McDonalds, that will get you more knowledge and help from that day on. Need a flywheel pulled quick, a used part out of their junk pile,
etc. Make friends with that guy, but don't use up the company's time, buying a few hamburgers will get you more than you think.
If it is a one man shop, bring him and his wife some lunch, yak it up, etc..
sales right there.
When a Stihl dealer needs any technical help, they are instructed to call the tech at the distributor. And if the question is on anything older
than a few years old, they will tell the dealer to sell the guy a new unit. Ask them about setting the points on an 031, you just get silence.
As far as any modifying, don't even think about it.
At any dealer of any size, he is not going to be thrilled with his best mechanic getting his brain picked by a walk in looking for free advice,
so that is another thing to think about.
The big dealership I worked at in Louisville, the sales and parts guys would go out and smoke every 15 minutes, and since I prefer to be outside while I worked, they would always talk to me, the owner would walk by, he would be mad at me, not the 4 guys bugging me.
When they had a customer with a problem or two that needed advice, the sales guys would grab me real quick, because they didn't know
anything, I would come out, give him some real quick responses, go back to the shop, the owner would be mad there too.
In short, almost never will you find that the guy behind the counter knows much of anything, OH, he may be able to shovel some terminology
around, but you won't get much of anything useful.
Wander around the back fence and strike up a conversation with the tech tuning a saw on the bench, go back around lunch, take him to McDonalds, that will get you more knowledge and help from that day on. Need a flywheel pulled quick, a used part out of their junk pile,
etc. Make friends with that guy, but don't use up the company's time, buying a few hamburgers will get you more than you think.
If it is a one man shop, bring him and his wife some lunch, yak it up, etc..
JustinM
Addicted to ArboristSite
Agreed.
Frankly, im not too sure why you're so pissed at the dealer. Did he go above and beyond? No - but he did things by the book, which ultimately is what Stihl wants from their dealers. He's not a 'off market modification builder' so im not sure what you were expecting?
EDIT: Sorry, I didnt read the whole way through the thread, looks like several other people already noted this & the OP has since manned up, so its all good.
Now, if you want a bad DOLMAR dealer, I know just the one for you!!
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THALL10326
The Champ
Well got Midol under the counter here, if that doesn't work we got a mean ole german shepard by the counter, if he can't get it done we got a Louisville Slugger on the counter,:biggrin::biggrin::biggrin::biggrin:
spacemule
The Peanut Gallery
Old man, ain't you got some chains to sharpen? :msp_tongue:
