i sell quite a few cords of wood each year, and i like to think that i make about 90% of my customers very happy. after a couple years, i realize that i can't please everyone, and some people just can't use a tape measure or do simple math. so, those people i give a little bit of extra to just to make them happy, and move on with my life.
what pisses me off are those people who expect to get something for nothing. $60.00 for a cord of wood? you're out of your mind. do you do much cutting on your own or know how much work goes into creating a cord of firewood? $180.00 for a cord is just about the lowest i've heard around here, and generally thats being picked up by the customer and not delivered.
i'll give you that the guy should have said "face cord" and not full cord, but are you sure your wife didn't misunderstand the guy? and if you know what a face cord is and what a full cord is, shouldn't it have triggered a red flag in your mind? or, were you trying to get something for nothing?
not trying to be a blatant b-hole or anything, don't take offense, but come on dude...