I see, thanks Randy.Don, it's my understanding that there were a run of failures.......but it was not an ongoing issue.
Don, it's my understanding that there were a run of failures.......but it was not an ongoing issue.
Naaa... The XT don't put out enough power to do anything to a bottom end...Interesting.
Just worked on a 372 a little over a year old with over 3000 under its belt that I tracked down to a bad clutch side crank seal. It leaked badly and the saw would lean out and run irradic. The operator was smart enough to switch saw and not damage this one.
My question is, is this a precursor to possible bearing failure. I know this saw is out of the questionable time frame, but just thinking about a possible design flaw with using old school bottom with newly designed top. More stress and to much to handle??
Just thinking out loud here.
One. Just one in almost 10 years.Howdy,
Any Husqvarna dealers out there that ever had Husqvarna replace a unit?
Regards
Gregg
Hey CJ1 I am guessing the dealer you are talking about is in Falmouth. They are the largest dealer in the state and are top notch guys. For some members to assume they don't know what they are doing without having any knowledge of the dealership is absolute crap. I have had two 562's loose bearings and a johnny 2172(372xt). The two 562's were replaced with new saws. The mechanic called and got a warranty authorization number and I was out the door within a half hour with new saws. A father son logging outfit in my town has gone threw four 372xt's. In my case and the other loggers I know its the user who is not at fault, its a defected product. Keep in mind my saws get around 2 gallons a day ran threw them. The 562's that blew were not even at 200 hrs yet same with my 2172. Most of my cutting is done with a 390 and the things take a beating. I purchased a 372 xt xpg in October and ran it threw the winter and summer and its still running fine so I am happy about that. Do I have a desire to switch brands? No, because my dealer takes good care of me. If I buy a saw and it grenades and is still under warranty do I want it repaired or to get a new one? I will take the new one . I worked at a Husqvarna dealer when I got out of high school for 5 years. Saws with major failures were replaced with new units. 575 and 576s had a lot of problems at that time. The blown units were shipped back to Husqvarna to be analyzed.
Howdy,
Any Husqvarna dealers out there that ever had Husqvarna replace a unit?
Regards
Gregg
No on the attack at all, just shedding some light on the cause. The volume of saws the dealer is selling would negate a bad batch of bearings, let alone issues from 3-4 years ago on some saws.
Repetitive failures by the same user need to be addressed properly.
Just injecting a lil reality into things.
Keep your panties on straight.
My memory ain't great but I think maybe 4 in the last 12 months. Could be 3, could be 5, don't remember.
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