Husqvarna Warrantee

[JBH316]

I recently purchased a Husqvarna chainsaw. I'm in a rural area and there is only one dealer with a mechanic on site. I had a minor problem so I took it to the dealer that has the mechanic. I was told that they will not do warrantee work unless the saw was purchased from them. Therefore, if you are in this area, you don't really have a Husqvarna warrantee. Apparently, the dealer is attempting to shut out competition from online sellers and Home Depot. Has anyone else encountered this problem?

 

[Wood Doctor]

Yes. It's absurd and I am not an online seller and have no stock in Home Depot.

 

[SteveSr]

I recently purchased a Husqvarna chainsaw. I'm in a rural area and there is only one dealer with a mechanic on site. I had a minor problem so I took it to the dealer that has the mechanic. I was told that they will not do warrantee work unless the saw was purchased from them. Therefore, if you are in this area, you don't really have a Husqvarna warrantee. Apparently, the dealer is attempting to shut out competition from online sellers and Home Depot. Has anyone else encountered this problem?

Husky dealers got screwed when Husky decided to sell via Big Boxes. In my area most have pretty much gone extinct, either closed up or quit selling Husky.

 

[ballisticdoughnut]

That’s BS. Any shop that’s an authorized Husqvarna dealer can/should handle warranty work. I do quite often. Not my favorite thing to do but it is what it is.

 

[Vintage Engine Repairs]

I recently purchased a Husqvarna chainsaw. I'm in a rural area and there is only one dealer with a mechanic on site. I had a minor problem so I took it to the dealer that has the mechanic. I was told that they will not do warrantee work unless the saw was purchased from them. Therefore, if you are in this area, you don't really have a Husqvarna warrantee. Apparently, the dealer is attempting to shut out competition from online sellers and Home Depot. Has anyone else encountered this problem?

Why don’t you take the saw back to where you brought it?