Outdoor Power Specialists/TYM tractor has just won over my business for as long as they exist. The owner of the business is awesome! I just today drove 60 miles round trip to pick up a brake handle for my Husky 450, and to my frustration the brake handle I bought was not the same as the one I needed. The mounting holes on the new brake are a larger diameter then my mounting screws. So anyway, I called OPS, and vented a bit....I explained to the guy...who just happened to be the owner, that I called before I drove 30 miles there, and 30 miles back, to make sure they had what I needed. The guy told me to bring back the handle, and he would make it right....I just had no idea how right he was gonna make it. I drove back to the dealership, and showed him the receipt, and the new, and old brake handle. He took the number off the old handle and fiddled on the computer for a few minutes. He told me that Husky for some reason changed handles a few years ago, I do think if I had the right bolts the handle I was sold today would have worked. Anyway he handed me $40 for a brake handle I only paid $28 for earlier, and told me he ordered the correct handle for me free of charge. After that I felt bad for being rude over the phone.