I have a busted Stihl 311Y

[almiles]

Having problems with finding info on my saw. The sprocket is frozen. Runs fine, but sprocket won't spin...Please help!

 

[cbfarmall]

311Y's are tough to work on.

But, check the chainbrake. That is, pull the hand guard all the way back towards the rear handle till it clicks.

Chris B.

 

[Chris J.]

Umm...311Y isn't a model number. Follow Chris B.'s advise. Chris J.

 

[Vman]

i found this about the numer 311Y in an old post...

Tony, 311Y is a number that appears on all recent Stihl saws on compliance label. The joke is that morons on E-bay will ignore the big model number on the top of the saw and list the saw as a model 311Y. We've seen every model of Stihl saw called a 311Y but most of them look like 017's

Marty, I didn't miss is, It just left me speechless! If these people spent a little time looking up the same item they're selling, they could put on an accurate listing even if they know nothing about the saw they're selling.

 

[almiles]

Thanks guys, I appreciate it. As ignorant as that sounds, it could be the hand brake. I never thought of that. I'm used to craftsman saws and the ones I've had never had a hand brake.

So does the hand brake tighten the spring like coil around the sprocket?

Thanks again!

 

[Lakeside53]

it tightens around the clutch drum that the sprocket is on. Don't feel bad -I get at least three a week that come in the store to get the saw "fixed", and all that is wrong is the brake is on. Lucky for them we're an honest shop!

 

[fishhuntcutwood]

Yeah almiles, do a search on here too. I know there's been at least two guys on here in the past six months where their problem ended up being an activated chain brake.

Jeff

 

[almiles]

okay guys, you were right, but now it doesn't appear to be oiling...any ideas? Also, when I took the sprocket off, I know the bearing goes inside the roller and the keeper goes on the top of the sprocket, but I don't know in which order the brass colored washer goes, but none of that matters if I can't get it oiling...please help.

 

[almiles]

NEVERMIND!!!!! After reassembly (putting the retainer washer on top...dumbarse) the saw runs and oils fine. Thank you for your help

 

[Lakeside53]

you'll do much better if you have an IPL for your saw. I just spent a couple of hours messing with carb 'cos I had a gasket on the wrong side on the air intake isolator.