I just made a post and I did not want you guys to miss this. Customers had an issue and i reached out to help many times to help and often it helped. it no longer helps and this is the response i just wrote addressing the latest........................
But what did you do about it?
Did you tell paypal?
At some point you guys are going to have to stand up to them and make them do the right thing. the thing they agreed to. sending you what you sent them money for in advance and they are thumbing their nose at you.
Really, in business, in america, before last year, we had a spine. anytime someone sold you something that was not as described, we would speak up and the merchant would make it right. not now, for some reason, people get run over and all they do is whine. they don't say i am holding you to the deal. you guys try to bargin with them rather than, hey dude you lied to me. fix this right now. do exactly what you said you would do. I hear from people, often, they screwed me and later i hear them say... i am going to see what i can get out of them. you are reaping what you sow. Greed.
here is the real kicker. they have recently began admitting they made a mistake because there is zero consequences to them. when this happens to you and you do nothing you are being a pu*sy. they recently said our workers made a mistake and screwed you. how about we send you a babble for your trouble. this is unbelievable. they must be hordes of people getting screwed and they are ashamed and not doing diddly squat to help themselves or the next buyer, that the really bad part, you are setting the next guy up to fail.. because if a bunch of people held their feet to the fire with paypal this would stop really fast because it would show a pattern and paypal would stop the flow of money. the chinese are scaring me. i will not longer waste my time reaching out to them because they have learned from thier customers, they will, willingly, take it right up the old wazoo and not do diddly except keep coming back and buying. they don't bother training their workers because their workers are simply scapegoats.
its hard to believe they would write their customer and say our workers messed up sorry charlie and you guys just roll over. dang. do you think they will get mad at you? and not sell you cheap things any more? dang. this is scary.