The closest Stihl dealer sells at MSRP + dealer fee. I don' know if it is common or not. They have not dropped Husqvarna either. So it seems to me that Stihl needs to loosen up a little to keep their dealers from doing this.
I've picked up the phone many of times and stihl has went out of there way to take care of the customer above and beyond the warranty.
Your statements are completely false and slander my friend. I have not once been pressured to order nor carry one single piece of equiptment that I didnt want to. I've never carried a 660 nor an 880 in stock. And for anoth thing, every meeting and update I've been to they do nothing but preach about taking care of the customer and how service after the sale is the most important part!! I hear too much bull #### about dealers wont do this and wont do that, well its your dealer not stihl . I've picked up the phone many of times and stihl has went out of there way to take care of the customer above and beyond the warranty. So if your looking for someone to bash its your dealer not stihl. They dont just drop dealers for no reason.
Spring booking? hehe.
... There are 9 distributors for Stihl in the U.S., and they all do their own thing. They're not all created equal, unfortunately.
:frown:There are 9 distributors for Stihl in the U.S., and they all do their own thing. They're not all created equal, unfortunately.
HAHA I don't carry it either.... I only have semi chisel in safety chain or RSCI'm done with Stihl dealers. I went to 3 dealers today looking for 33RMC72 and NONE of them had it so they pretend i'm the dumb one and ask "what saw is it for" like i'm giving them wrong info,so i tell him its for a 562xp and he tells me if its not a Stihl then the chain won't work. Its no wonder they're closing the doors.
HAHA I don't carry it either.... I only have semi chisel in safety chain or RSC
Buy Husqvarna.
We have one shop that is exclusively Stihl. They are great and understand where our community is--an hour away. They'll help us over the phone and will fit in our saws so we can pick them up the same day. The do not fit the stereotype on this forum. I will buy from them because of their service. They already seem to have lower prices than mentioned and that is probably because they sell a lot of saws. They are in the middle of a hard core logging area. I'll sometimes run into a timber faller I know or there'll be a crummy parked outside with the crew dropping off or picking up a saw. Or a logger will be inside shooting the breeze while waiting to have a piece of equipment repaired elsewhere in town.
Then, just north about a mile is a non-exclusive shop, and they too are excellent. They also sell Husky saws. They actually have benches placed by a pot bellied stove for "information exchange" amongst their customers while waiting. They are a very large business.
Both stores have good displays and you can walk in and fondle the saws if you want.
If you want to have a good dealer, you need to give them your business. They need to make a profit.
You didn't just say that? opcorn:
I love to stir the ####.
:hmm3grin2orange:
And speak da troof.
We have one shop that is exclusively Stihl. They are great and understand where our community is--an hour away. They'll help us over the phone and will fit in our saws so we can pick them up the same day. The do not fit the stereotype on this forum. I will buy from them because of their service. They already seem to have lower prices than mentioned and that is probably because they sell a lot of saws. They are in the middle of a hard core logging area. I'll sometimes run into a timber faller I know or there'll be a crummy parked outside with the crew dropping off or picking up a saw. Or a logger will be inside shooting the breeze while waiting to have a piece of equipment repaired elsewhere in town.
Then, just north about a mile is a non-exclusive shop, and they too are excellent. They also sell Husky saws. They actually have benches placed by a pot bellied stove for "information exchange" amongst their customers while waiting. They are a very large business.
Both stores have good displays and you can walk in and fondle the saws if you want.
If you want to have a good dealer, you need to give them your business. They need to make a profit.
Yea its funny the other techs in this area know there repair stuff but I start talking about chains, and ported saws and they are lost.Its not so much not stocking it its the lack of knowledge an "ELITE" dealer has that irritates me and i get looks like i just asked for a kidney or something. I know you know what you're talking about.
The best part is is he tossed an RS3 on the counter.....um not even close.
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