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- Jan 29, 2001
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I'm pretty dang sure that in the U.S. they are required to set them up and service them. I know they have different rules for different countries.
When I bought my FS-250R line trimmer from CAL-RANCH, I was told by the sales clerk to follow him to the back of the store, while they "serviced" my line trimmer. The CAL-RANCH store used to be a K-Mart.
Anyways, I followed the clerk to the back of the store, which was essentially, a stock room / receiving dock. There was a wood work bench with some supplies on it. Things such as canned fuel, a plug wrench or two, and some odd ball stuff. All the owner's manuals for all the Stihl equipment on display, were in one big cardboard box. Just dumped in there.
Anyways, there was no indication what-so-ever of any type, kind, or style of a service area. Just an area carved out of all the other stock being stored back there. At one time, another clerk showed up, to assist the one that couldn't get my F-250R started. Between the two, it was quite an act. I chuckled to myself more than once while watching them.
It was very obvious, those two clerks knew nothing about servicing any Stihl power equip. They were merely clerks who got collared into servicing the equipment, whether they knew what they were doing or not.