Tilton Equipment no longer Distributing Jonsered Equipment

[TK]

Craftsman lawn and garden = AYP = Husqvarna and way to many other "brands to mention" same crap different colours and trim, just some colours are cheaper.

All slapped somewhat together in the USA.

Branding is what gets the premium dollar, even though its the same as the grey/red/green/yellow/blue............mmmm........i most likely have left out a few colors.

Maybe it fetches premium dollars for the mothership but we both know that it doesn't for the dealers. Craftsman tractors sell themselves with that little sticker on there, I'd sell those any day over a Husqvarna tractor even though its the same thing to a certain extent. What's better than a product that sells itself? And people continue to buy new ones after their previous one wore out..... It sells itself twice after wearing out prematurely? Dang, now that's some koolaid for ya! Anywho, back to Jonsered

 

[hamish]

Being ahead of the current transition with Jonsered in the US, hopefully things will all work out for you southerners.

Regardless of what my friend the Troll says I like the handle on the Jonsered, and my 2152 is my go to saw (getting competition from the 555 now).

No matter how we look at it Swedish women look way hotter in red than they do in orange!

 

[spike60]

One thing nice about Sears is that you do have somewhere to go back to. Some of their stuff is not the quality it should be. I've had issues with the way they honor their warranty on occasion. And I have tried to order parts that were almost as expensive as buying a new product. But if it has the Sears or Craftsman name on it there is a place to take something back to. They do have a parts department (and a lot of IPLs on line), etc. More than a lot of things you buy in a box from some place you never heard of.

I know that this is 'faint praise'. But if you buy something at Walmart, all you really have to go back to is some company name on the box, which may just be an office in New Jersey, etc.

Philbert

100% on target. And that goes a long way towards maintaining the Craftsman brand's strong market share. With Depot and Lowes, your money is barely in the draw and they're telling you, "If you have a problem, DON'T call us; call the 800 number." Even with the name brand stuff like Husqvarna or Deere.

And for many people the geography may not be too friendly. We also sell Ariens and in the recent snow storm got a call from a guy who bought one from home depot. Lives in a remote place over an hour away on mostly back roads. (when they're dry.) Told him we'd work on it if he brought it in, but we simply don't go to his town period. He wasn't expecting that, but the simplicity that's implied with "just call the 800 number" doesn't always mesh with reality.

 

[WetGunPowder]

100% on target. And that goes a long way towards maintaining the Craftsman brand's strong market share. With Depot and Lowes, your money is barely in the draw and they're telling you, "If you have a problem, DON'T call us; call the 800 number." Even with the name brand stuff like Husqvarna or Deere.

And for many people the geography may not be too friendly. We also sell Ariens and in the recent snow storm got a call from a guy who bought one from home depot. Lives in a remote place over an hour away on mostly back roads. (when they're dry.) Told him we'd work on it if he brought it in, but we simply don't go to his town period. He wasn't expecting that, but the simplicity that's implied with "just call the 800 number" doesn't always mesh with reality.

It is hard for people to understand why warranty DOES NOT cover pick-up and delivery. When people buy at the box stores and have problems, they tell the customer that we are the servicing dealer. That is true, but they must bear the hauling charges-When in fact we will absorb these costs with a customer who made the purchase ay our store.

 

[timmcat]

Just read the letter 5 minutes ago, in typical Tilton fashion there wasn't alot of info, no call from our rep either.

 

[Philbert]

I once bought a 'Maytag' branded de-humidifier at Home Depot - you guys know the ads, right? Had a problem with it, and contacted Maytag. Was told that it was not their product, and was not serviced by their dealers. It was a 'licensed' product and had to go to other places for warranty service.

I am not making this next part up - they told me that the closest 'authorized service center' was in White Bear Lake (about 20 miles away). When I called, I got a recorded announcement that the location was someone's residence, and that I should leave the appliance 'in the driveway, under the basketball hoop, with a note explaining the problem'. He would get back to me in a couple of days.

I took it back to HD and got a refund.

Philbert

 

[WetGunPowder]

No letter in the mail from Tilton today.................

Got a letter from Tilton today.................It was my monthly statement:bang:

 

[04ultra]

Got a letter from Tilton today.................It was my monthly statement:bang:

Hope they gave you a discount ...

 

[timmcat]

got a letter from tilton today.................it was my monthly statement:bang:

harsh!!

 

[spike60]

Got a letter from Tilton today.................It was my monthly statement:bang:

You'll probably get it today. Like Tim said, it really doesn't say too much. Simply announces that their distribution of Jonsered has been terminated and that Husky will be contacting dealers "in the coming days". I'm sure it wasn't an easy letter for him to write.

 

[PB]

Did Husky have conversations with Tilton about how to change or was this a complete surprise?

 

[blsnelling]

Does this mean I should order another 2188?

 

[mweba]

Does this mean I should order another 2188?

Regardless of distribution deal, yes!!

 

[spike60]

Did Husky have conversations with Tilton about how to change or was this a complete surprise?

We'll never know what went on behind the scenes.

 

[SawTroll]

Does this mean I should order another 2188?

You know the answer to that!

 

[SawTroll]

Did Husky have conversations with Tilton about how to change or was this a complete surprise?

We'll never know what went on behind the scenes.

I can imagine that - but I guess both parts knew how long Tiltons distribution rights lasted?

 

[SawTroll]

A question that is hanging in the air is what will happen regarding jonsered branded Tsumura/Total bars....opcorn:opcorn:

 

[mikefunaro]

A question that is hanging in the air is what will happen regarding jonsered branded Tsumura/Total bars....opcorn:opcorn:

maybe in the absence of the jonsered line they will start distributing more of the tsumura line

What would actually be awesome is if Husqvarna/Jonsered saw the value in the tsumura bars and continued to distribute them.

 

[J.Walker]

Hope we see some new signs too!

.

 

[woods works]

These bars have been available thru Tiltons private label TOTAL catalogue labeled TOTAL, or the same bar labeled JONSERED. Same part #s for each, just different prefix letter--T for total, J for jonsered

Tilton Equipment :: Total Super Bars