Sometimes I wonder why I don't post much here or on any forum anymore, than I peek in, and I'm quickly reminded.
462s not holding up, carefull commercial users
- Thread starter jquirk
- Start date
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I don't take ANYTHING posted on internet forums to seriously....... You can get great information, or it can be "cheap entertainment", and it could be a long cold winter!
Agreed, and it's only going to get worse, and may never get better.
awful knawful
ArboristSite Operative
They did it why? To sell flawed products to the unsuspecting customer. So they wouldn't be stuck with them.
Standard practice for a company run by shady people maybe.
What did Toyota do when frames started rotting? Did they walk away leaving customers holding the bag? Nope. They bought back the trucks for 150% of their mint condition value.
All Stihl has to do is give a lifetime warranty for the cases cracking. Sell the old style saws and keep everyone happy.
First off you are speculating on if the product is indeed flawed and there are widespread problems. The problems could be very rare and Stihl updated as a continuous improvement thing.
Toyota is a stand up company and a rarity in today's world FWIW.
I wouldn't jump to conclusions just yet. Stihl may very well decide to extend the warranty on the components that have been updated.
There is alot we don't know at this point as well. I know of two guys with them running them full time logging hardwoods and neither has had any issue. Of course this is a small data set. But there also hasn't been much widespread chatter of these failing on the internet like there typically is with a major problem.
To an extent anytime you buy a new to the market product it takes a few years before the bugs are worked out.
Most full-time guys are probably still running their 461's. It will take a while before this all comes out, as always.
But they can be open about what’s going on with their customers. It took them a while for them to engineer, tool up, and bring those changes to market; not something that happens overnight. For their official, regional sales reps to ‘not know anything’ is B.S.
Philbert
Regional STIHL sales representative, asked a technical question. 
Philbert
Philbert
Sales reps and dealers often know very little, so I am not suprised.
And no company blabs about it right away.
So, just how is a Stihl dealer (or any other brand dealer) going to react to a customer pulling a muffler on the showroom floor, on a saw that they haven’t purchased yet, and may not depending on what they find after pulling the muffler?
I don’t imagine that many dealers would be very Happy about that scenario, especially if other customers are on the floor as well.
It should have been just as easy to have put the marking on the outside of the casting, and a large percentage of customers likely wouldn’t know, what the markings meant, and most of those that DO know are going to want to know which model it is, so why hide it?
Doug
And put the obsolete ones on a big sale...
I totally agree, a look at my sig line shows that I have saws from a 38cc top handle 23 Compact, to a 119cc 3120XP, and I have bars from 13” to 72”. I use the Best combination for the task at hand.
The 72” bar is Handy for limbing from the ground, but I usually run it on the 390XP for that duty(GRIN)
All kidding aside, who doesn’t grab the lightest saw they have, that is SUITED to the job??
Granted in falling, you are probably only lugging one saw around, so it has to be Big enough for any tree you will be falling, but your choice will still likely be a 70-80cc saw, not a 120cc saw if you are falling a stand of 24-28” DBH trees
Doug
A major design change to an existing model is not a minor detail. Beyond improved performance or reliability you also now have different serial #'s with different components, which means different parts for service.
It's hard (or impossible) to believe the dealers would be left completely in the dark.
Ha, my exact thoughts.
Has no one every owned any another product In their life.
And as for Toyota being a stand up company, they deceived consumers when they were aware some of their cars were suffering from “unintended acceleration” and delayed updates/recalls, plus didn’t even recall all models involved, death toll estimated to be somewhere between 20 to 90 last I heard.
They didn’t even fix the problem at first, ignored and kept making the same faulty parts.
Toyota eventually admitted as much, receiving a $1.2 billion fine.
Yes and no, they can make the saws much lighter and stronger than they are now, but look out for the complaining and whining about the price tag they would be sporting if Stihl or Husky did use titanium, tungsten, or chromium, for example on their housing, clutch covers, rewind cover, etc.
Back to topic, my dealer has not had one single 462 come back for any issues pertaining to structural integrity. The few 460's and 61's I have seen roll through were from abuse and piss poor care of those fine saws.
My dealer also has one 461 that rolled in three weeks ago which they were told it is the last one they will see of them.
dustinwilt68
Addicted to ArboristSite
Reminds me of the 371xp, had a weak design on the cases, so husqvarna came out with the 372xp, pretty easy to tell the difference still to this day, stihl choose a less forthcoming approach.
sawfan123
ArboristSite Member
A
It’s in print, on the internet. And you have the audacity to question the validity.
I have no idea what you're talking about, but you proved my point non the less.
So there’s an issue with the original 462’s that unless I missed something, nobody here has had first hand experience with, including me running one in a commercial environment, but most of us have had first hand experience running 5 series husky’s that would not start after hot or had bad o ring seals on the transfer port covers leading to air leaks and scored pistons, but Stihl is putting out sub par equipment.
You guys crack me up.
All manufacturers have some bad ones, and some manufacturers have more bad ones than good ones.
Like my grandpa used to say, don’t buy a truck regardless of the make that was made on a Friday or a Monday, if ya can help it.
You guys crack me up.
All manufacturers have some bad ones, and some manufacturers have more bad ones than good ones.
Like my grandpa used to say, don’t buy a truck regardless of the make that was made on a Friday or a Monday, if ya can help it.
I work for a company that puts people into outer space, and technology that puts missiles right up the a$$es of our enemies. They could design a saw that was lighter, stronger, and more powerful than anything that's existed.... but it would take a year to make, cost $50,000, and they'd only make a handful at a time, haha.
But yeah if cost wasn't a factor, you could make something really insane.
