KenJax Tree
Terraphobic
That pic backs up this statement Niko:msp_biggrin:
560 XP toast
- Thread starter luke 560xp
- Start date
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That pic backs up this statement Niko:msp_biggrin:
MarkEagleUSA
ArboristSite Guru
The piston, clutch, and flywheel are still attached. Doesn't that mean the warranty is still intact? :msp_rolleyes:
M
moody
Guest
He was going to take it back to the dealer...as you know...and that was many pages back..!!
I can only guess the dealer does NOT have the Husky diagnostic program to check the problem out..??
Anyways...it shouldn't take this long for an answer - I think Husky should just give him a new saw..!!
(dealer sends Husky the saw...they figure it out - OP has new saw - and all dealers that are selling the
AT saws should have the diagnostic program to get it diagnosed and repaired promptly..like within days..!!)
I'm not knocking Husky..but..Stihl's 441 C/M either doesn't have many problems..or are repaired promptly...
or are given a new saw...I don't know which one it is..?? - And of course.maybe the OP just didn't reply back..??
J2F
Husqvarna won't be giving him anything after taking the saw apart. That's considered tampering and that voids the warranty from any company. He's unfortunately going to fix or replace the saw on his own dime.
luke 560xp
ArboristSite Member
The saw is 7 months old, sparkplug looks the same as the one above ... it is being sent back t a main dealer tommorow ... my diagnosis is the carbon flaking from the cylinder ...but i cant be sure
M
moody
Guest
I hate to say it but you'll be paying out of pocket on this. If you have them repair it you'll be looking at almost the same cost of a new saw. Hope you get this worked out
jus2fat
Two Harley Fatboys
Well...It's crow again tonight for the fat rooster...I don't remember seeing the OP posting that pic..??
It's 7months old and under warranty...soo why would he do that.??
Are you sure you haven't gotten some threads mixed up here...could you give me a page #..?? - thanks..!!
If you are right about the pic..of course the OP is screwed..this thread wouldn't go this long if the pic was relevant..!!
J2F
M
moody
Guest
Proof is in the puddin
KenJax Tree
Terraphobic
Post #29 J2F
jus2fat
Two Harley Fatboys
Damn I am so sick of eating crow...'zogger' says down his way...they're fatter and more tender..:msp_wink:
I just don't remember that pic on this thread...but there's a lot of things I don't remember...:msp_unsure:
And thanks for the post # Ken..!!! - If he did that ..then he's 'toast'..Husky will throw him under the bus..!!
J2F
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SawTroll
Information Collector
That statement makes me think that you see this as the OP wanted us to. However, his story is too "iffy" for several reasons, so that simply is not going to happen with most of us! :msp_wink:
jus2fat
Two Harley Fatboys
SawTroll...I was in error on my statements..
I don't remember seeing that pic..but if he did tear it down..'forget about it'..!!- Husky won't help him...why should they..??
I really feel like an idiot especially after posting how Husky should give him a new saw and the other stuff...
I guess the dude is a 'newbe' and posting that pic was like "cutting your own throat"...so to speak.
Why with it only being 7 months old..??...well...I was young once...many years ago...and did some quite dumb stuff..!!
J2F
SawTroll
Information Collector
He still should turn it in to the dealer - the dealer may at least be able to find out what happened, if he is a good one.
jus2fat
Two Harley Fatboys
Well...going by post #124...the OP has taken it to his dealer and they are now gonna send it to a 'major' dealer..??
I would guess this 'major dealer' will have the 'AT diagnostic software program to analysis the problem..??
Time will tell..maybe..??
J2F
SawTroll
Information Collector
Well...going by post #124...the OP has taken it to his dealer and they are now gonna send it to a 'major' dealer..??
I would guess this 'major dealer' will have the 'AT diagnostic software program to analysis the problem..??
Time will tell..maybe..??
J2F
I still wonder when the saw was made (serial number) - that means a difference regarding what could be the reason (unless it was operator error).
jus2fat
Two Harley Fatboys
The OP is not supplying much info at all...all is very vague..IMO..
He supposedly doesn't have the saw...but his receipt should show it...it's his call..."don't hold your breath" for that #
J2F
He supposedly doesn't have the saw...but his receipt should show it...it's his call..."don't hold your breath" for that #
J2F
DexterDay
Addicted to ArboristSite
Did you happen to look at the seals?
Had a 562 that was in the shop for 2 months. Clutch side bearing blew up, cutting seal, and destroying piston and cyl.
Before it went into shop. It would start. Idle, then die when throttle was touched.
As for this comment..........
If you are referring to your 550xp and 562xp. That warranty only applies to Homeowner saws. Not a homeowner who buys a Pro saw. Pro saws (anything carrying the XP logo) has a 6 month warranty.
I got lucky in the fact that Husq covered everything for me. This was almost 1 yr after purchase. But, they thought it was AT related. That's what took 2 months to get it back.
I suspect an air leak. The seals on these saw are the oddest things I have seen. They are not a standard seal. They attach themselves to the bearing. They are one piece. It looks like a good system. But also like it would be prone to air leaks.
Had a 562 that was in the shop for 2 months. Clutch side bearing blew up, cutting seal, and destroying piston and cyl.
Before it went into shop. It would start. Idle, then die when throttle was touched.
As for this comment..........
If you are referring to your 550xp and 562xp. That warranty only applies to Homeowner saws. Not a homeowner who buys a Pro saw. Pro saws (anything carrying the XP logo) has a 6 month warranty.
I got lucky in the fact that Husq covered everything for me. This was almost 1 yr after purchase. But, they thought it was AT related. That's what took 2 months to get it back.
I suspect an air leak. The seals on these saw are the oddest things I have seen. They are not a standard seal. They attach themselves to the bearing. They are one piece. It looks like a good system. But also like it would be prone to air leaks.
SawTroll
Information Collector
The OP is not supplying much info at all...all is very vague..IMO..
He supposedly doesn't have the saw...but his receipt should show it...it's his call..."don't hold your breath" for that #
J2F
As it is, the thread just smells bad - but that may change if he comes up with some facts......
MarkEagleUSA
ArboristSite Guru
DexterDay
Addicted to ArboristSite
Well... Here is my foot in my mouth!! Tu Chet!
I just went through a great ordeal because I have an XP and am a homeowner who uses it recreationally.
Makes me want that 550xp even more now!!
jus2fat
Two Harley Fatboys
Yeah...it's just one of of those "thangs" that a lot of folks don't understand..'no biggie'...
Just that 'homeowners' can buy a 'Pro' saw and NOT use it commercially...and still get the premium warranty.
(it confuses a lot of folks...so now you know.."the rest of the story"...per Paul Harvey)
I "ate some crow" earlier today..but 'zogger' says down his way...they're fatter..and much more tender..:msp_thumbup:
J2F
