- Joined
- Dec 6, 2014
- Messages
- 21,251
- Reaction score
- 25,189
I don't think the dealer wants to pay the guy to idle a saw for a couple of tankfulls.
Stihl Dealer full throttle on my new MS 391?
- Thread starter mainer86
- Start date
Help Support Arborist Forum:
Rockjock
Addicted to ArboristSite
That is just not done and it has not been an issue. I guess we could get several logs of different sizes, maybe plant some grass, heavy weeds and small saplings so we can test the trimmers/brushcutters. Get someone to drop off a load of leaves so we can test the blowers and the mulching systems.. load of snow for the snow blowers..
- Joined
- Jan 29, 2001
- Messages
- 34,029
- Reaction score
- 36,690
I doubt if ANY serious damage actually occurred by running it WOT from the start. I would never do that, but then again, others think I'm weird because I care for my equipment like it's all made of gold.
Why not start it up and let it idle for a few seconds? It's just as easy, if not easier, to do that, rather than full throttle instantaneously. I've been around m/c's all my life. Not once do I start them with the throttle wide open.
And, it's a matter of respect to the customer. As a dealer, you want to try your best to please and impress the customer, so they will return in the future. That means doing everything in such a way as not to offend.
In all my years of dealing with dealers of varied merchandise, I've yet to meet one that actually knows everything, vs. meeting lots of um that actually think they do.
Why not start it up and let it idle for a few seconds? It's just as easy, if not easier, to do that, rather than full throttle instantaneously. I've been around m/c's all my life. Not once do I start them with the throttle wide open.
And, it's a matter of respect to the customer. As a dealer, you want to try your best to please and impress the customer, so they will return in the future. That means doing everything in such a way as not to offend.
In all my years of dealing with dealers of varied merchandise, I've yet to meet one that actually knows everything, vs. meeting lots of um that actually think they do.
Rockjock
Addicted to ArboristSite
True, if a saw or blower or any piece of equipment does not perform as it should we take it back.. fix it or upgrade to a bigger or smaller unit. We sell and service hundreds of pieces of equipment and no issues. We just did a run of 150 snowblowers for repair.. no snow to test them with but you can bet they all will be just fine. i started putting Aspen in the fuel tanks now so whenever hilda Homemaker wants to do the driveway it will start.
- Joined
- Dec 6, 2014
- Messages
- 21,251
- Reaction score
- 25,189
How many seconds?
crotchclimber
ArboristSite Operative
I always let a engine run for at least 15 seconds before loading it or WOT. Longer for bigger engines. My 660 will not idle unless it's warmed up, which can take 30 seconds or so. Even my little Echo 271T will not run well until it's warm. I've been told the c&p need to warm up to operating temps for the rings to seat.
Grande Dog
ArboristSite.com Sponsor
Howdy,
Maybe it's regional, or a customer base thing, I'm not sure. On the left coast, you hand somebody a saw, it better work when it gets to their strip.
Regards
Gregg
Maybe it's regional, or a customer base thing, I'm not sure. On the left coast, you hand somebody a saw, it better work when it gets to their strip.
Regards
Gregg
I went back and they swapped it out for a new one. They were great about it. They put it together in front of me and started it up and let it idle for 10-15 second then brought up the RPMs but did not go to WOT. What he did with the first saw may not have hurt anything but it was in my head and was just going to bug the crap out of me. Glad I called them about it and they handled it the way they did. I did speak with the owner and he said his salesperson said he operated the first saw like the Stihl rep had shown him. This hardware store just recently became a Stihl dealer and hadn't sold saws before.
Matt_Ellerbee
ArboristSite Operative
Good deal. Sounds like the owner is a stand up guy.
now the only thing you have to worry about is if it is lean and will blow up prematurely since they never checked WOT rpm's and your putting your faith in an assembly line production worker that is a thousand miles away using canned fuel to have set everything correctly for your local conditions and commercial pump gas.
on a serious note... @HarleyT @Rockjock does stihl even test fire their lower end saws at the factory? I would guess they do
CoreyB
Addicted to ArboristSite
Right wrong or indifferent every saw I set up at the shop I throw a little fuel in and let it idle for a couple minutes. then when sold I tune them after running a minute. never had one customer complain
- Joined
- Dec 6, 2014
- Messages
- 21,251
- Reaction score
- 25,189
Do you "pretend" to adjust the MS170??
CoreyB
Addicted to ArboristSite
Nope. I sell husqvarna's lol. I do take ever customer willing out to my test log and go through every thing. on non AT saw it ven show them how the saw sounds rich and lean.
- Joined
- Dec 6, 2014
- Messages
- 21,251
- Reaction score
- 25,189
The owner of one of the dealerships I used to work at, would go into this long spiel about how we adjust every saw, etc.. And bring them back to watch me do it... I had to grin...
Rockjock
Addicted to ArboristSite
Yup got my tour of the plant years back every piece is started.
Guido Salvage
Supreme Saw Whoreder
When I sell a saw, trimmer, blower, etc. I take it back to the shop and fuel it (and add bar oil if a saw). I then start it and let it idle for a bit and bring it up to speed.
I do it for selfish reasons, if I let one of the techs do it the Service Manager will bill $20 to the unit. On a 170 that is all the margin and there is nothing left in it for me.
Only saw sale today was a 461, I ran it out back and handed it off to him, he has a sawmill and knows how to start them.
I do it for selfish reasons, if I let one of the techs do it the Service Manager will bill $20 to the unit. On a 170 that is all the margin and there is nothing left in it for me.
Only saw sale today was a 461, I ran it out back and handed it off to him, he has a sawmill and knows how to start them.
bikemike
loud pipes save lives
Yeah my boss man bought a new 461 and 661 and when new he fires them up and runs the piss out of them saw cold no load. Yeah it made me shake my head like wtf. But the 661 is doing good as I can tell but the 461 is a bit squeaky on start up and cool motor. I don't even want to run that saw, may sound stupid but il grab my top handle, 025, 036, or 661 to do any work
Rockjock
Addicted to ArboristSite
Guido that is totally different to what is done here or in Germany. Stihl pays us to do the assembly and the demo. How can your service manager be double dipping? You guys have cheap OEM parts but from what I am reading piss poor business practices.
- Joined
- Jan 29, 2001
- Messages
- 34,029
- Reaction score
- 36,690
After studying my data, crunching the numbers, and making a pie chart, I calculate it would not be wise to run WOT for more than 15.237 seconds.
- Joined
- Jan 29, 2001
- Messages
- 34,029
- Reaction score
- 36,690
Good reply! I was going to respond myself, but Guido is one of the few members on this forum who has me on ignore. I know he runs some kind of business, but wasn't exactly sure what he was saying in regards to his service manager charging a fee to service a saw that was purchased from them.
Sounds like he needs to pull his head out of his butt and get things right. I've NEVER heard of any Stihl dealer charging to prep (service) a saw that was just purchased from them. How crazy is that?
