I Lost My Husky Dealer

[spacemule]

Dear Einstein Big Box Employee,

The financing offered b HD is not financed by HD, but out sourced to companies like Citibank, Visa or Mastercard. You are correct though as it does increase in sales. Dummying down of America I assume. If you feel comfortable in dealing with such more power to ya for at that near minimum wage.

I'm perfectly aware where the financing comes from. In fact, I already addressed that fact earlier when I pointed out that Stihl would not have to personally do the financing if they chose to implement a plan.

Furthermore, I do not make minimum wage--far from it. However, even if I did that would have no merit in this discussion. You fail to make a point, and you attempt to wander off with red herrings and non sequiturs. Tell me, have you always been this way, or were you dropped on your head a lot as a child?

 

[spacemule]

You guys only get 6 months We get a year out here with those offers. When we were building our house. I used those offers all the time. Keep the money in the bank for a year and then paid them. It worked out great. But like Thall said its the people that let it go past the 6 month or year pay off.

Six months is standard with any purchase over $299. Periodically--usually every other month it seems, they run a 12 months no payments and no interest. That is not an everyday term though.

 

[THALL10326]

Right. It's called six months same as cash by a lot of places. That is what is offered, and that is what is done. So, what do you think about his clown saying you're not a real man since you bought a tool at a box store?

Welp he does seem hardcore about his tools and thats a good thing but yes he is taking it to the extreme abit,LOL. To be totally honest however where I work we are a big hardware/lumber business. We sell DeWalt and the Dewalt guys come by and show off their tools to all the contractors that come in. They put on tool shows out in the parking lot and the let the people try them out. They too say the Dewalts at HD aren't the same as the ones they are showing us. I never knew that or gave it any thought to be honest. I thought they were all the same.

 

[chrispy6822]

True and while Space may take the time to advise the customer on how to use a new tool, most employees in blowes and hd don't have a clue how to operate it their self, much less explain to someone else how to use it.

That is why they work at HD or Lowes is it not?

 

[spacemule]

They too say the Dewalts at HD aren't the same as the ones they are showing us. I never knew that or gave it any thought to be honest. I thought they were all the same.

Partially true. There are models built specifically for Home Depot, Lowes, etc. However, most models on the shelf are available at any DeWalt dealer and are the same thing. There's a lot of inaccurate information out there, kind of like the political scene really.

 

[spacemule]

That is why they work at HD or Lowes is it not?

Most of us work at Home Depot and Lowes because the pay and benefits are better. Furthermore, they are open more flexible hours which works in well with college schedules and retirement plans. Since you don't shop at box stores, per your signature, you really aren't in a position to say what our employees know, are you.

 

[chrispy6822]

Right. It's called six months same as cash by a lot of places. That is what is offered, and that is what is done. So, what do you think about this clown saying you're not a real man since you bought a tool at a box store?

This clown would commit suicide before I would ever lower the standards of my life and well being to stump so low as to work at HD. HD employees are nothing more then children whom failed in the real world at being a real man!

 

[volks-man]

opcorn:

 

[THALL10326]

Not enough capital. LOL

Fred

Talking out your azz again. Watch the TV more Fred. Stihl has come out with a credit card this year, where ya been, wink!


http://www.stihlusa.com/information/features/retail3.html

 

[bookerdog]

This clown would commit suicide before I would ever lower the standards of my life and well being to stump so low as to work at HD. HD employees are nothing more then children whom failed in the real world at being a real man!

Harsh. So your saying that if hd was the only job you could find you wouldn't take it. You would just sit on your butt and complain about hd while your family starved.

 

[volks-man]

Talking out your azz again. Watch the TV more Fred. Stihl has come out with a credit card this year, where ya been, wink!


http://www.stihlusa.com/information/features/retail3.html

great ceasars ghost!!!!!!!!!!!!!!!!!

now i'm surely gonna own a few more stihls!!!!!!!!!!!!!!!!!!!!!!!!!!

 

[volks-man]

Harsh. So your saying that if hd was the only job you could find you wouldn't take it. You would just sit on your butt and complain about hd while your family starved.

no, he said he would commit suicide.:jawdrop:

 

[spacemule]

This clown would commit suicide before I would ever lower the standards of my life and well being to stump so low as to work at HD. HD employees are nothing more then children whom failed in the real world at being a real man!

Seems to me that knocking a man's legitimate work and name calling is a more childlike trait indicative of failure than working while going to a university. I think nearly all reasonable persons will agree with me. If you have nothing to add to the discussion beyond juvenile attacks, then I'll consider your failure to make a point as dispositive of your inability to make a point, and leave my well established assertions as the basis for intelligent folks to decide the issue for themselves.

 

[bookerdog]

Talking out your azz again. Watch the TV more Fred. Stihl has come out with a credit card this year, where ya been, wink!


http://www.stihlusa.com/information/features/retail3.html

Following another husky trick huh.

 

[spacemule]

Talking out your azz again. Watch the TV more Fred. Stihl has come out with a credit card this year, where ya been, wink!


http://www.stihlusa.com/information/features/retail3.html

Ha ha! Maybe I ought to work for Stihl. I can call their shots pretty easy, eh?

 

[nikocker]

I liked Nik's comments, and I agree with him, except...he doesn't really address the fact that Mr. fumduck with the burned-up saw screwed himself by being a jerk. People like that screw themselves repeatedly, and seldom figure it out; they may tell their friends not to shop at your store, but its entirely possible that their friends are losers too.

If that crowd is over-represented in your community, your business is sunk.

The guy that thinks he's just financed your retirement on a 40cc saw isn't anybody's customer base.

Sure he screwed himself - there are jerks everywhere, but it still comes down to the fact that original poster said it was the "straw that broke the camel's back" for the Dealer.
The DEALER is the one who chose not to play the Husky game anymore, not to find a way to compete and be successful in today's Big Store marketplace . . . That's his choice and that's fine, but I don't at all feel sorry for him or feel the Big Box "forced" him out.
In a number of instances in this thread it was pointed out that much business from the Box Stores can be directed at dealers and if their techs are GOOD they can make money on Box Store warranty work. Heck even THall said he enjoys all those poor box store customers showing up at his shop cuz it's more business for him. So in those cases the dealer can choose to either work on their saws or not. . . but to merely rely on the theory that Box Stores are bad for dealers isn't necessarily true. Warranty work, selling up, and brand cross-over sales are all available to dealers who find the way to promote and market themselves as a solution to the consumers prolems.
My new Husky dealer here does just that and is smiling all the way to the bank.

Al

 

[SawTroll]

What about a $15 employee?????

Cheap - I wouldn't care to deal with one at that rate........:greenchainsaw:

My Husky man actually never charged me anything, for looking after my saws - he just likes to do it + the talk - and that goes for the 5100S as well.......

 

[Simonizer]

I'll try to keep this short...

I lost my "really REALLY good" Husky dealer some years when the owner sold his business, after nearly 50 years owning/running it... SO, i went to my next best dealer who is also my tractor dealer, and is more than twice further away... This dealer has always given me excelent parts/service on my tractors ect..

I stopped in today and just found this out... His story is, he sold an average of 126 saws a year since 1996... Then the TSC store that's just down the road started selling Husky...and he felt a big drop in sales as his biggest sales were home owner saws... They were priced nearly the same, and although he has a Husky sign out front, mostly he has equipment around the building... He didn't look like a saw dealer, that's forsure.

Then a guy walked in mad as he!! and yelling, with a burnt up saw for warr... Dealer said the bar was blue, and after a quick inspection, they could see the cyl was scored, the fuel showed no oil in it + the bar oil tank never had oil put in it. (guy said he didn't know he had to put oil in the fuel)

Turns out the saw was bought down the road, but TSC doesn't do warr., and that's why he showed up on their door. He asked the guy if he got a manual witrh the saw, "yes" was the answer, he then asked if he could read, and the guy said "what do you think, i'm a dumb @$$??? Dealer said, "yes"... and basically ran him off... as the guy was already cussing and in a rage...

Anyway, you know how disgruntled news travels, so dealer says, "that was the straw that broke the camels back!!" And they quit ordering from Husky, untill all the saws were gone...

Rob

As a major dealer, I will tell you Husqvarna is a terrible company to deal with. We have to "bully" them sometimes. We sell about 150 saws a month. Once there was a glitch in their computer system that told them we were in arrears by $1.86, they stopped our shipment on a $40000.00 order. We told them to come and take their S**T out of here, they back-peddled 100mph and sucked up to us. It is a shame, they used to be so good. Even their tech schools are a joke compared to Stihl. Sad story boys.

 

[THALL10326]

As a major dealer, I will tell you Husqvarna is a terrible company to deal with. We have to "bully" them sometimes. We sell about 150 saws a month. Once there was a glitch in their computer system that told them we were in arrears by $1.86, they stopped our shipment on a $40000.00 order. We told them to come and take their S**T out of here, they back-peddled 100mph and sucked up to us. It is a shame, they used to be so good. Even their tech schools are a joke compared to Stihl. Sad story boys.

Ok Simon, your outfit deals with both Stihl and Husky. You sell a ton of both. Whats your take on the two companies? if anyone should know it should be you. Spill the beans, the good, the bad and the ugly on both, lets hear it.

 

[THALL10326]

Ha ha! Maybe I ought to work for Stihl. I can call their shots pretty easy, eh?

Awwwwwwww but grasshopper that Stihl credit card isn't what you think it is, it has alot more for it than the normal card. So much more we at the store are still confused on what to do with it,LOLOLOL